What didn’t change in 2021 for state and local governments? Public servants were stretched beyond their job descriptions. The American Rescue Plan brought in new funding for updating legacy systems, and the workforce was reimagined to continue to support remote and hybrid workers. There was increased focus on cybersecurity – specifically in the wake of high profile ransomware attacks. To say 2021 was a transformational year for sta...

Is remote work working for you? After almost two years, the COVID-19 pandemic continues to shift and evolve. That evolution continues to reframe from where, with what tools and how the government workforce continues to work. The current hybrid workforce is testing the limits of many agencies’ workforce strategies. Take something as simple as a broken laptop. How does that get resolved in a remote setting? Does the laptop get sent back to...

If you want to get ahead in your career, you need to improve your IT acumen. And the past 18 months have seen government organizations completely rethink how they meet their mission, from where they operate and what tools and processes they operate with. Leading those conversations is the government c-suite. From Chief Information Officers to Chief Data Officers, from HR to Acquisitions, the government is home to many different c-level execs w...

Long gone are the days where government agencies should rely on brick-and-mortar locations to respond to the needs of the constituents.Social messaging - using applications like Facebook or Twitter to interact with an organization - is replacing the phone as the preferred communication channel. During the pandemic, we saw those previously thought to be digitally excluded adopt social messaging as a way to stay in touch with their loved ones....

Innovation is a term that is thrown around a lot. We want our government agencies to be innovative, to be creative, to think outside the box, but agencies are also tasked with incredibly important missions that need stable and constant attention in order for them to be successful. Join us online to learn how you can instill small-scale innovation like process improvements, and creative rethinking of outdated practices into your work to add a s...

Don't let the mundane get in the way of the transformative. While agencies set their sights on digital transformation, government employees often spend too much time bogged down completing manual tasks like updating a website's look and feel, incorporating a chat bot or even digitizing paper processes.But it doesn't have to be that way. Join us on Wednesday, Oct. 13 from 2-2:45 p.m. ET/11-11:45 a.m. PT to learn from government and industry lea...

Cyber policies, strategies, tools and resources are constantly evolving to combat the ever prevalent cyber attacker. It can be challenging for agencies to keep up, especially in a hybrid world where the cloud is central to employees' productivity. So how can agencies stay secure, defend their networks and properly train employees? Join your public sector peers for an informative online event Wednesday, Oct. 6 from 2-3:30 p.m. ET/11 a.m.-12:30...

Cyber policies, strategies, tools and resources are constantly evolving to combat the ever prevalent cyber attacker. It can be challenging for agencies to keep up, especially in a hybrid world where the cloud is central to employees' productivity.So how can agencies stay secure, defend their networks and properly train employees?Join your public sector peers for an informative online event Wednesday, Oct. 6 from 2-3:30 p.m. ET/11 a.m.-12:30 p....

Government agencies know that providing a positive experience (CX) is essential to carrying out their missions. However, that’s not easy in a hybrid environment, where outdated technology can lead to lapses and poor employee engagement. To provide good CX, agencies need to ensure that employees have the technology, tools and management support they need. Join us online Wednesday, Sept. 29 at 2 p.m. ET/11 a.m. PT to learn from experts abo...

Keeping up with how cyber threats are evolving is exhausting and time-consuming. But there are very real and serious consequences if you let your cybersecurity slip. And unfortunately, there is no one cybersecurity product or tool that will create a fully secure environment. Agencies need an integrated approach, where various pieces fit together to create a truly secure environment. Join us online with our government and industry experts to ta...