The Center for Digital Government’s Digital Counties Survey provides the opportunity for county information technology organizations to highlight the great work being done, benchmark with their peers and identify future trends. This year’s survey will reflect current challenges and the changing technology landscape as everyone tries to return to some sense of normal. On this webcast, CDG Co-Director Phil Bertolini and Survey Manage...

Government’s most important resource is its workforce – that has never been more clear than in 2020, when public sector employees weathered huge increases in demand for services despite extraordinary circumstances. As the COVID-19 pandemic has dramatically accelerated technology adoption in state and local governments – including cloud, robotic process engineering, artificial intelligence, next-generation networks, collaborat...

The new administration is laying out plans to quickly address many of the profound challenges facing our federal, state and local governments and all they serve including: Passing and administering new economic stimulus measures Orchestrating and tracking the national effort to vaccinate Americans against the COVID-19 virus Addressing infrastructure challenges, including modernization of core IT systems These decisions and many others will imp...

Los Angeles County is home to over 10 million residents, powered by a budget exceeding $34 billion and serves over 100,000 employees. County CIO Bill Kehoe has been in his role since November of 2017 and reports directly to the county CEO. The CIO’s role includes supporting information security, data management, strategic consulting, strategic partnerships and more. Join Techwire for a rapid fire Q&A with Mr. Kehoe and learn more abo...

The government's most important resource is its workforce -- that has never been more clear than in 2020 when public sector employees weathered huge increases in demand for services despite extraordinary circumstances. As the COVID-19 pandemic has dramatically accelerated technology adoption in state and local governments, the need for employees who are equipped with the right skills has never been more important.Join Government Technology's s...

Last year proved the effectiveness and importance of remote work for state and local governments. Work-from-home initiatives enabled agencies to continue delivering vital services and information to the public, while protecting their employees. For a number of reasons – including strengthening resiliency, stretching scarce budget dollars and improving employee satisfaction – the shift toward remote work will be long-lasting for man...

The hybrid workplace is here to stay. Whether employees are working from home, the office or anywhere else, IT teams must ensure their networks remain secure against ransomware attacks and other cyber threats. Over the past year, the disruptions of the COVID-19 pandemic have exposed organizations to exponentially higher numbers of attacks and phishing attempts. State and local governments have been hit especially hard. Many of the attacks have...

With more than 20,000 children and families to support, case managers and staff for the Indiana Department of Child Services do not have time for inefficient, siloed systems or paper-based processes that tie them to their desks and keep them out of the field. That's why the state is embarking on a multi-phased approach to implement a new child welfare system that will streamline the creation and management of case work documentation while auto...

In March 2020, as thousands of public sector workers shifted to remote work almost overnight, few would have guessed they would remain there for months. What followed was a real-world litmus test for whether government employees could effectively serve the public from home. They passed with flying colors. Now, public sector work has forever been altered, with many government leaders predicting a hybrid workforce in which some employees shift b...

Cybersecurity has never been more vital for government agencies. Phishing attempts, account takeovers and malware attacks on the public sector were on the rise even before the coronavirus pandemic. The disruptions of the past year have brought unparalleled new challenges of accommodating a hybrid and remote workforce while securing a vastly expanded new edge. Additionally, as more governments provide online services to constituents, enhancing...