Today’s tech-savvy constituents want the ability to interact with government through various means and touchpoints. To meet residents’ expectations, many organizations have adopted a ‘no wrong door’ approach, creating an omnichannel experience that allows individuals to interact with government in the manner most convenient for them. But if governments aren’t managing these cross-platform interactions, this conven...

The Center for Digital Government, in partnership with the National Association of Counties (NACo), presents its 20th Anniversary Digital Counties Survey Awards! The survey provides annual recognition of county performance and innovation in using technology to align with county goals, save tax dollars through newfound efficiencies, boost transparency and cybersecurity, encourage citizen engagement and proactively address citizen expectations....

Successful adoption of emerging technologies doesn’t happen by accident, and generative AI is no exception. Without a comprehensive AI strategy and AI-ready infrastructure, governments won’t achieve the full benefits of these tools. Join Government Technology on July 20, 2023, at 10 AM PT/1 PM ET for a live 30-minute webinar that will provide state and local government IT leaders with critical guidance on: Where and how to start wi...

Cyber vulnerabilities have dramatically increased across all industries, but the weakest links in security architecture– your endpoints and users – remain the same regardless of industry. Without a security strategy that forms a fortress of protection around endpoints and users, governments are leaving huge gaps in their cybersecurity defense. One approach organizations can leverage to prevent this is embedding security features in...

Active Directory (AD) is the core identity infrastructure for most organizations, acting as the primary source of trust for identity and access. But AD is also often a weak link that is exploited in nearly every modern cyberattack. If an organization's AD is encrypted or wiped out, business comes to a screeching halt. For state and local governments, an attack can compromise constituents' personal data, disrupt essential services and jeopardiz...

The benefits of modernizing platforms and applications are clear, but the path to digital transformation is less straightforward. Introducing new technology can present new challenges for regulatory agencies that, if left unaddressed, can lessen the benefits agencies get from these tools. Learn how organizations can successfully migrate from legacy systems to modern, more sustainable platforms during a live 30-minute webinar hosted by Governme...

Government procurement is complex, high-stakes, time-sensitive, and too important to be left to inefficient systems like emails, spreadsheets, and shared drives. Most digital procurement solutions on the market only offer so much benefit to agencies, though. Many of these systems can't adapt as technology changes – meaning they are challenging to update, quickly become difficult to use, and ultimately become obsolete. Modernizing procure...

Is your mid-sized local government experiencing increased demands and constrained budgets? You’re not alone. Mid-sized local governments face similar public and organizational service demands to larger agencies, only they must meet those expectations with fewer resources. Center for Digital Government surveys show that many mid-sized local governments are turning to the cloud to maximize their resources, and for good reason – low-c...

Public funds are allocated for a specific and intended purpose; however, due to the complexity of implementing these programs, funds can often get stuck somewhere between policy and implementation. Program Administrators have long wrestled with the burden of distributing funds while maintaining compliance and balancing public expectations. These complexities are heightened in a crisis situation, such as distributing pandemic relief funds or pr...

Join us for a live fireside chat with an all-star line-up of state cybersecurity leaders. Hosted by Phil Bertolini, Senior Vice President of Government Technology, this panel will share the challenges, emerging trends and initiatives shaping the cybersecurity landscape. Designed for private-sector professionals, this 30-minute discussion will pinpoint opportunities, help fine-tune business strategies and validate sales and marketing activities...