Everyone wants to improve the constituent experience for residents accessing public services. Upgrading IT infrastructure, back-office systems and user experiences is at the heart of most conversations surrounding the modernization of state and local governments. While it may feel almost impossible to make the leap to digital modernization, an Application Programming Interface (API) can help governments quickly improve service delivery withou...

The COVID-19 pandemic dramatically increased the State of California’s reliance on virtual tools for meetings, shopping, education, healthcare and government services. Moving quickly to virtual environments also opened the door for a greater number of cyberattack attempts on information technology assets in California, across the country and throughout the world. Organized cybercriminal groups have increased phishing, ransomware and othe...

Just as cybersecurity threats have evolved, so have the defense strategies deployed by education institutions to combat them. As more organizations implement and successfully maintain modern cybersecurity best practices, what can be done to protect their investments and ensure assets are safeguarded in the event of system failure, user error, or natural disaster? Developing a long-term cybersecurity strategy that incorporates fail-safes and l...

Traditionally, by the time a family becomes known to a child welfare agency, they are already in crisis. The Family First Prevention Services Act, was a good start in allowing funding for prevention services to be provided to a family in need, but it is not enough. Preventing crisis requires cross programmatic service delivery models that include a vast array of programs, providers and other community partners in health and human services. It...

More than ever, state and local governments are experiencing a strong sense of urgency to provide the best constituent experiences, update internal operations and enhance security. For agencies focusing on big-picture improvements, modernization is the answer. While today’s IT teams worry about every aspect of an agency’s operations, robust solutions exist to help ease the burden. Strategic investments can help governments move to...

Government Technology's passion is promoting best practices and spurring innovation in the public sector – more important than ever in challenging times like these. Please join us for a powerful series of sessions that provide inspiration, participation, education, and thought-provocation!

Join the Industry Insider – Texas team on October 19th for a conversation on the news and trends that shaped the third quarter in the Texas government technology market. More importantly, the team will provide insights and analysis on how your company can take advantage of the massive $2.9B of government IT funding on the table in Texas. The Industry Insider Team will cover: The trends, people and technologies driving the Texas market K...

Environmental, Social and Governance (ESG) frameworks have emerged in the private sector as a way to incorporate social good into the other work an organization is engaged in. It’s a lens that can enhance and inform the way a company thinks about risks, opportunities and outcomes. But when people think about improving their communities and addressing the major issues that impact daily life, they look to governments – not corporatio...

Government Technology's passion is promoting best practices and spurring innovation in the public sector – more important than ever in challenging times like these. Please join us for a powerful series of sessions that provide inspiration, participation, education, and thought-provocation!

State and local government leaders encounter new buzzwords and tech jargon every day. In The Lightning Round, a new webinar series from Government Technology, we’re explaining these emerging concepts and demystifying gov tech one buzzword at a time. In this episode, we’re looking at Zero Trust. It has quickly emerged as an essential part of a modern cybersecurity framework. But what exactly does Zero Trust security mean? How has t...