As state and local governments turn their attention toward the future, they confront an increasingly complex environment. The challenges and uncertainties facing government organizations are difficult to navigate, and agencies’ legacy processes and workflows are unable to meet the demands of today’s public sector organizations. To improve governance, agencies need to adopt a modern process management approach that optimizes planni...

As communities throughout the country continue on the path of reopening, many government agencies are grappling with what the future of their workforces, modernization efforts and service delivery looks like. Most know this new normal will require a heightened level of performance, resiliency, security and adaptability. Government Technology has been tracking this evolution in state and local government and would like to gather a group of thou...

NYC Health and Hospitals was behind the curve when it came to utilizing its data. Data limitations such as poor quality, disparate data and inconsistencies led to an overall lack of trust in the organization’s performance dashboards and reporting. To become more predictive in patient diagnosis and treatment and deliver the best healthcare and desired business outcomes, NYC Health and Hospitals needed a modernized data infrastructure. Joi...

As the agency that oversees the strategic technology direction for the second-largest state in the U.S. that constitutes a mix of rural and urban communities, the Texas Department of Information Resources (DIR) holds a big responsibility when it comes to cybersecurity. With cyberattacks against state and local government increasing exponentially during the pandemic, DIR leaders have stayed on the leading edge of threat defense to ensure Texas...

During this four-part Master Class series, you will be joining Government Technology and Tanium to learn how to develop and deploy a future-proof cybersecurity strategy in state and local government. In this third session, Center for Digital Government Senior Fellow Deb Snyder and Tanium CISO Chris Hallenbeck will cover the steps involved in successfully implementing a cybersecurity strategy. Register now for a discussion around critical topic...

Always a top priority in state and local government, the need for better cybersecurity has been magnified even more during the pandemic as opportunistic hackers take advantage of a remote public sector workforce and overwhelmed systems trying to keep pace with heightened citizen demand. Agency leaders trying to boost their cybersecurity posture in this environment face a dual-pronged challenge: a lack of resources and staff to address the evol...

Constituent demand for online government services rose dramatically during the COVID-19 pandemic, according to an August 2020 Center for Digital Government survey. Nearly 70 percent of survey respondents said they preferred to access services online. That trend is likely to continue. But constituent satisfaction with online government services is low. The same survey found only 11 percent of respondents were very satisfied with digital governm...

In California, Gov. Newsom’s administration wants three-quarters of state workers to telework in offices where it’s possible, either full time or part time. This permanent shift to a hybrid work environment for thousands of California public sector employees will have a profound impact on how they connect with each other and constituents, and will require new tools to ensure an engaged, productive workforce.Join Government Technolo...

The fall 2021 return to school will be unlike any other K-12 institutions have experienced. 2020 taught us all that different learning models can work, and in some cases are preferable to traditional on-site instruction. How will the tech stack in schools reflect these learning models? At the same time, K-12 institutions have new funding streams at their disposal, including the CARES Act and the American Rescue Plan. Schools have avenues to ex...

The recently released 2021 Data Protection Report states 96 percent of organizations will accelerate cloud usage. During the pandemic, cloud became a key enabler for agencies to adopt digital services and support remote workforces. But this transition to virtual opened up governments and their data to more risk and vulnerability. The report found 58 percent of organizations are in a position where their data can’t be recovered. On July 2...