Are short-term rentals sparking debate in your community? It can be difficult for local governments to prioritize needs when it comes to short-term rentals. Vacation rentals can lead to noise, trash, and parking issues while putting pressure on local housing markets. However, hosts may depend on short-term rental income to pay their mortgages while local business stand to gain economic benefits from increased tourist traffic. Join Granicus for...

Transparency in public records is more important than ever. New reporting requirements and responsive public record types are putting pressure on staff for fulfillment, including police body cam footage, drone footage, and requests for “any-and-all” emails. How are communities keeping up with demand while, in some cases, spending less time on records than they did pre-pandemic? Join Granicus for a complimentary webinar on how to ac...

A municipal website can be a valuable tool that provides information and services to your constituency, but can everyone access it? Join Granicus for a complimentary webinar that will help you understand what residents want from your website, how it can help you be more efficient and productive, and why it should adhere to regulations stipulated by the Americans with Disabilities Act (ADA). This informative and engaging webinar features Liam...

With government placing an increasing emphasis on supporting underserved communities, agencies are tasked with expanding accessibility to government programs. But how can agencies build and foster equitable experiences? Join Granicus for a complimentary webinar to learn how delivering seamless and secure federal government services requires strategic communications that thoughtfully navigate citizens through the services process. Specifically...

As state agencies continue to migrate services online, prioritizing positive digital experiences becomes vital. Whether it’s modernizing accessibility, integrating complex outreach campaigns, or increasing staff capacity at scale, state leaders are taking a user-centric approach to creating their online interactions. Join Granicus for a complimentary webinar to learn examples and tips that governments can implement to create more engagin...

Join Granicus on July 20th for a complimentary webinar that explores how Denver’s Regional Transit District (RTD) manages an increasing amount of public safety public record requests while ensuring transparency, operational efficiency, and compliance. In this 45-minute session, attendees will hear from Bill Bradford, Senior Manager of Information Governance, and Emily Valdez, Privacy Manager at RTD, to discuss their best practices for ma...

As governments redefine end-to-end experiences, communications leaders are tasked with transforming public interactions into meaningful engagement. But for many governments, the cost in both time and money to achieve effective metrics is too burdensome to maintain. Join Granicus for a complimentary webinar where experts will provide insights on how to find the critical data that agencies need to best evaluate your communications experience jou...

Federal agencies have a variety of communication channels available to them for efforts in expanding outreach and engagement with government programs. Although every organization’s goals and content are unique, agencies should measure some basic components to ensure communications are optimized to drive the most engagement. Join Granicus for a complimentary breakfast for an interactive training session reviewing: Automated communication...

The federal government has rapidly digitized key processes to meet the public’s demand. The Executive Order (E.O.) on “Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government” emphasizes the importance of building intuitive, equitable processes that foster inclusivity. But does your agency have a strategy to guide the customer experience (CX) journey and collect key engagement data? Join G...

Granicus’s govService empowers government to create online forms, processes, and workflows that help staff improve operations and serve residents better. But, to truly enhance customer service and engage communities, government must understand the data collected. Join Granicus for a complimentary webinar to hear how long-time Granicus customer, Plymouth Council, uses govService Realtime Reporting to gain insights from over 400 forms and...