Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through some of our popular engagement features and functions within govDelivery. You will have the opportunity to ask questions and get live feedback on tips and best practices.

The federal government has rapidly digitized key processes to meet the public’s demand. The Executive Order (E.O.) on “Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government” emphasizes the importance of building intuitive, equitable processes that foster inclusivity. But does your agency have a strategy to guide the customer experience (CX) journey and collect key engagement data? Join G...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through some of our popular engagement features and functions within govDelivery. You will have the opportunity to ask questions and get live feedback on tips and best practices.

Granicus’s govService empowers government to create online forms, processes, and workflows that help staff improve operations and serve residents better. But, to truly enhance customer service and engage communities, government must understand the data collected. Join Granicus for a complimentary webinar to hear how long-time Granicus customer, Plymouth Council, uses govService Realtime Reporting to gain insights from over 400 forms and...

Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

Improving the customer experience (CX) is top of mind for local government leaders because a positive CX can build trust, foster meaningful community engagement, and improve internal process efficiency. Join Granicus for a complimentary webinar to discover how governments are using Granicus solutions to improve CX during our weekly webinar series. Each week, Granicus solutions consultants will demonstrate how governments can leverage digital s...

Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through some of our popular engagement features and functions within govDelivery. You will have the opportunity to ask questions and get live feedback on tips and best practices.

Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...