We've all been there: a request for records comes in and relevant staff are notified. Staff members gather the records and turn them over to legal for review and/or redactions. But what if the rules that you thought you knew suddenly changed because of questions from the legal department, the materials requested, or the requestor? How do you effectively communicate with others in your organization when everyone is not in alignment? What's the...

Designed for form authors who would like a refresh on building smarter forms, managers who would like to know more about how their team creates forms, and for those who want to learn how OpenForms can help you build online forms to digitize services for your community.We will also briefly cover how to view responses and introduce features available to admins that add efficiency to the form building process.The session will take you through a s...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

This webinar is designed to go over your questions or issues that you need help with. Will be able to offer some best practices/tips/tricks, so to speak. Can be workflow related, Agenda/Minutes related, settings, etc.Would recommend this webinar be mostly for Clerks and Admin users within the MinuteTraq program.**Note - on these calls, we will not discuss templates or desired design edits. All template edits must go through support. As well, w...

This webinar is dedicated to answering Peak related questions. Recommended topics include Peak Administration and working with Agendas & Minutes. If short on questions we can discuss some best practices/tips/tricks. To prepare, have your questions ready to copy/paste into the webinar chat.NOTE: Questions related to reports, templates, system performance, technical issues, or errors will not be discussed. Please contact the Granicus Support...

This webinar will walk you through using the iLegislate application. iLegislate is an application that is built for your meeting body members to view a published agenda from your current agenda management system. During the webinar, we will cover how to login, review items/attachments, make notes, bookmark items and make annotations to attachments.

Do you have questions that only a skilled Subject Matter Expert on the Content Management System can answer? Sign up for our session on 11/18 AND Submit your questions to the trainer before 11/16 2022.

Looking for creative ways to fund destination marketing that keeps your community a desirable travel location? The answer might be as close as your backyard. Thanks to platforms like Airbnb and VRBO, it's easy to list and book short-term rentals (STRs) that can be a sustainable source of funding for Destination Marketing Organizations.Join Granicus for a complimentary webinar to learn about revenue recovery strategies for STRs. The Alabama Mou...

Governments moving to digital services are saving time and money for both the people they serve and their employees. But a positive customer experience (CX) can do more than just make paying bills easier or alleviate the number of emails awaiting response from staff. A truly connected digital experience can engage communities, increase inclusion to all residents, and provide the transparency that builds stronger relationships and trust.One way...

Considering streamlining your public records request payments/invoicing process or cost tracking?Join Granicus for a complimentary webinar to learn why GovQA Payments & Invoicing modules will save you time, increase revenue, and help demonstrate return on investment (ROI) with time and materials tracking. The straightforward fee communications build trust and can help you recover costs.Whether you use the GovQA Invoicing & Payments mod...