The role that social media plays in government is not optional anymore - it has become expected by communities and the citizens being served. As such, government agencies need the support of intuitive technology that has the ability to integrate across departments and teams, allowing for a unified approach when it comes to dealing with citizen engagement, service delivery, crisis communication, and day-to-day government operations.Join our com...

Social media has transformed how citizens engage with their governments--but the journey has only just begun. To capture the full value of social impact, governments are now integrating various social initiatives across their organization. Join our complimentary webinar and hear from former U.S. Deputy Chief Technology Officer, Nick Sinai about: Why you should champion customer-led social strategies How social media can support agency-wide go...

Whether visitors to your parks and recreational areas are sharing a story, asking a question, or voicing a complaint, they're talking about their experience on social media. Successful #SocialGov agencies know how to find and engage with those conversations in a way that builds trust and loyalty -- and use citizen insights to deliver better services. View our on demand webinar to hear about the success Parks Canada has had on social at a natio...

Social media is now your de facto way to share vital public health messages and make science-based health data more accessible to Americans. Is your public health organization squeezing every drop of value from social media? Join our complimentary webinar series as we share a blueprint for social success in public health communications. You will also: Hear best practices from other #SocialGov organizations Learn how to enhance the citizen expe...