How do you maintain your organization’s public image in the midst of a sustained period of controversy? Annie Skinner, Senior Communications Manager for the U.S. Anti-Doping Agency (USADA), will share her experience creating and implementing a crisis communications strategy in the face of intense public scrutiny. She will discuss media relations, public relations, internal communications, brand management, the role of social media, and s...

Join the National Association of Government Communicators (NAGC) and FedInsider and learn how communicators are adopting new techniques and tools to drive greater value in this highly volatile digital world. This webinar explores one of government communicators' top concerns—finding the inspiration and creativity to keep up with the changing digital landscape. Taking data from NAGC and Fed Insider's in-depth survey of North American gov...

Nothing provides better communication than direct face-to-face interaction with your public. Having an exhibit at local fairs, festivals and other events provide excellent opportunities to promote government programs, explain complex issues, answer questions and put a human face on your agency. Even in times of tight government budgets, your agency can excel in this essential community relations function. • Bring creativity to government...

For the public, getting clear, accurate information during a disaster can be as difficult as getting Bigfoot to hold still for a high res photo. Unfortunately, the local government entities can contribute to the problem with conflicting information, slow response times and lack of communication with other agencies. The result is that our credibility is damaged and they tune out. The answer? Collaboration, both internal and external. Join NAGC...

About the NAGC Communications School The Communications School is the only event of its kind that provides invaluable networking opportunities and practical educational sessions to help government communicators increase their skills. The coveted NAGC Government Communicator of the Year Award is presented during the Communications School and honors an individual who has brought forth government's message with a high standard of professionalism...

The Communications School is the only event of its kind that provides invaluable networking opportunities and practical educational sessions to help government communicators increase their skills. The coveted NAGC Government Communicator of the Year Award is presented during the Communications School and honors an individual who has brought forth government's message with a high standard of professionalism and ethics. Breakout Session Topics H...