To protect the health and safety of attendees, this event has been rescheduled due to COVID-19 concerns. New Dates: 8/27/2020 NOTE - The Spring 2020 Conference was cancelled for March 19, 2020, due to the situation with the COVID-19 (coronavirus) . This event date has been moved to the Fall Conference date of August 27, 2020. We are hoping to keep as much content from the Spring 2020 agenda as possible. Check our website, www.ohiorug.org, for...

Migrating critical applications to the cloud requires not just best-in-class security but a security fabric that works across clouds and datacenters. That is why Oracle and Fortinet have teamed up to develop tested and verified security solutions for your cloud-based apps. In this webinar learn how Oracle and Fortinet have worked together to ensure that you have the tools you need to secure your mission critical applications. Hear about best p...

Join us on Thursday, August 6 from 9:00 to 10:30 a.m. PT for a free virtual event that will offer insights and examples from customers on how to reimagine the customer experience with personalized marketing. Learn how to visualize a path to marketing excellence during this 90-minute virtual event. Hear an executive viewpoint on why it’s never been more important to understand customer signals. Then dive right into our agenda, which we de...

During 2020 businesses and transactions are shifting to online, placing more emphasis on smart logistics. At the same time field service is experiencing higher demand but also new regulations of distance and remote activity. How can service operations adapt to this changing environment and utilise emerging technologies, intelligence and agile processes? In this webinar Oracle will share inspiration and best practices on field service strategy...

We are moving to an era of modern cloud native development that help software developers build microservices and solve integration problems without compromising on the development and scalability. The session focuses on modules developed for the cloud native programming language Ballerina that demonstrate the capabilities to orchestrate cloud resources through native API extensions from Ballerina. Developers can write core logic code along wit...

Wherever you are on your journey to the cloud, Oracle Cloud Platform Virtual Summit can help you explore how to reduce your cost of operations, innovate with new technologies, and uncover impactful insights by leveraging data and analytics. Highlights: Keynotes from Oracle Cloud visionaries and industry experts Customer success stories and best practices directly from customers themselves Actionable next steps you can use to get started and st...

During 2020 businesses and transactions are shifting to online even quicker than before. In this environment service is key in facilitating the dialogue with customers and supporting all the steps on the digital journey; research, purchase, delivery, usage and advocacy.How can businesses take the leap of successfully adopting online as a channel and platform for dialogue and transaction and how can customer service be a revenue driving activi...

Automation of processes and optimisation of self-service are key when ensuring dialogue and direct support in moments of need. Freed up resources as a result of efficient self-service can be allocated to supporting customers in difficult situations.Equally, personalised and automated advice is proven to be extremely valuable when timely answers are needed and decisions are to be made.In this webinar Oracle will share advice and best practices...

Customer experience is today’s battlefield. How a customer feels after an interaction with a brand – be that through commerce, marketing, sales or a customer service centre - will have a significant impact on their future interactions with you. Deloitte reports that 88% of companies now prioritise customer experience in their contact centres. Considering the importance of this, we would like to introduce you to the concept of ...

Join this webinar where we will be highlighting one of our partners, Couchbase. Cloudbase provides an enterprise-class, multicloud to edge database that offers the robust capabilities required for business-critical applications on a highly scalable and available platform. We will also review: How Couchbase has built OCI resource manager integration that automates deployments and ultimately streamlines processes to make deployments on Oracle C...