Empower Citizens, Build Trust: Mastering Social Media Strategies for Government Engagement In a rapidly evolving digital landscape, “Social Media for Government in North America” explores the transformative potential of social media platforms as a means to enhance governance and public engagement across the continent. As governments face increasing demands for transparency, accountability, and efficient communication, they must ada...

By 2024, 75% of public sector organisations are expected to have at least three hyperautomation initiatives launched or underway. RPA is a critical part of this modernisation journey. This focus on automation will come as no surprise to public sector executives and change agents. RPA has been a embraced on a large scale because of its ability to streamline and optimise processes, freeing up staff to work on more complex value-added activities....

Unleash the Power of Advanced Excel: Elevate Your Skills for Government Professionals Supercharge your Excel skills with our Advanced Excel for Government Training! Designed for individuals already proficient in intermediate Excel features, this comprehensive course takes you to the next level of automation, problem-solving, and data analysis. Unleash the power of named ranges to streamline calculations and data management. Master advanced dat...

Transforming Government Through Technology-Driven Initiatives The challenges of the last few years have helped spur exceptional levels of innovation across the public sector. Federal leaders have endeavored to leverage the opportunities afforded them to make strides in projects that needed the extra push and to develop new projects to immediately address urgent matters. As Federal leaders continue to inspire procedural innovation and take adva...

The Cloud – once a nebulous and confusing concept for many – has become not only ubiquitous to our daily lives, but essential for Federal Departments and Agencies to deliver upon their missions – and indispensable for delivering a modern, efficient, and effective government. Whether leveraged to facilitate direct engagement with citizens and customers, to reimagine administration at a fundamental level, to further national se...

Empower Citizens, Build Trust: Mastering Social Media Strategies for Government Engagement In a rapidly evolving digital landscape, “Social Media for Government in North America” explores the transformative potential of social media platforms as a means to enhance governance and public engagement across the continent. As governments face increasing demands for transparency, accountability, and efficient communication, they must ada...

By 2024, 75% of public sector organisations are expected to have at least three hyperautomation initiatives launched or underway. RPA is a critical part of this modernisation journey. This focus on automation will come as no surprise to public sector executives and change agents. RPA has been a embraced on a large scale because of its ability to streamline and optimise processes, freeing up staff to work on more complex value-added activities....

Over the past few years, public sector entities across the world have shown incredible resilience and tenacity when faced with existential threats, including the COVID-19 pandemic, cyber security attacks, global economic uncertainty, and the rising popularity of revolutionary, science fiction-esque generative AI. Federal government employees have shown that successfully innovating and modernizing both internal process and external service deli...

Unleash the Power of Advanced Excel: Elevate Your Skills for Government Professionals Supercharge your Excel skills with our Advanced Excel for Government Training! Designed for individuals already proficient in intermediate Excel features, this comprehensive course takes you to the next level of automation, problem-solving, and data analysis. Unleash the power of named ranges to streamline calculations and data management. Master advanced dat...

As public sector agencies become increasingly data-driven the need for effective data governance is more important than ever before. With data informing policy, fueling AI initiatives, and shaping digital customer service; it is essential that your data governance programs are fit for purpose. Although the importance of effective data governance is well-recognized, initiative often falls short. Organizations often make three key mistakes: atte...