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How Florida Prepaid Achieved 30 Percent...

Government agencies are under increasing pressure to modernize their contact centers and deliver faster, more responsive service to constituents. In this webinar, discover how Florida Prepaid partnered with AWS and Salesforce –bringing in NeuraFlash as the expert in Amazon Connect and Service Cloud Voice – to achieve a seamless, on-time implementation that unified voice and CRM, improved call routing, and accelerated GenAI adoption...

January 15, 2026
Organizer: Salesforce Government Team at Carahsoft
Location: Webcast