Virginia and Maryland residents expect simple and effective government services and quick problem resolution. Improve your resident experiences by optimizing service delivery, quick information access via multiple media channels, and more using Salesforce's platform. Don't miss the chance to see a live demo of Salesforce’s 311 solution that: Eliminates the infrastructure costs Integrates with third-party platforms, like Twitter Utilizes...

DoD agencies can maximize the power of Salesforce by establishing a Citizen Developer program, allowing agencies to accelerate development and provide additional value to their users. However, Citizen Developer programs require planning and sponsorship for success. Join in the discussion to learn 5 simple ways to master citizen development and further leverage your agencies today!

Working Together to Lead the Digital Imperative Our “Next Normal” will be determined by the success of large-scale efforts in vaccine management, financial assistance, working safely, and more. Modern technologies have enabled all of those missions and could re-shape modern society for good. This high-powered and inspirational one-day digital summit will examine some lasting effects of this historic time period on IT modernization,...

Our “Next Normal” will largely be determined by the success of recent efforts that have been fueled by the Pandemic. Join us for the free virtual Salesforce Public Sector Transformation Summit on May 25 to hear State and Local, Federal, Defrense, Aerospace, and Gov SI leaders and industry Trailblazers share their expertise during these program sessions. This summit will examine some lasting effects of this historic time period on I...

Salesforce Financial Services Cloud (FSC) gives financial services organizations the tools to put their clients at the heart of every decision. During this session, a Salesforce expert will walk you through the features and data model of FSC, share best practices, and give you the tools to plan the configuration or extension of your FSC implementation. Premier and Signature Success Plan customers, request an individual follow-up after the session.

If the Department of Defense could start over, it wouldn't choose the enterprise resource planning (ERP) landscape they have today. When first established, ERP allowed DoD to solve problems their various branches, departments, and functions were experiencing, but now the monolithic suite of applications isn’t flexible enough to meet the changing needs of today’s mission. As financial, logistics, HR, and IT leaders consider how to...

Be able to prepare your Health Cloud org, understand best practices, and determine the next best steps for a successful Health Cloud implementation. How it works: In this Accelerator Webinar, a Certified specialist will review the structure of Health Cloud and help you understand how to model people entities. We will also discuss and demonstrate how to prepare your org for the Health Cloud managed package and what licenses Health Cloud users r...

Each nonprofit’s mission and program is unique, but with Salesforce’s highly configurable and customizable platform, you can manage your entire program from one central location. Using Salesforce.org's Program Management Module as a foundation, this Getting Started webinar series walks you through how to design your Salesforce org to maintain comprehensive information about constituents and volunteers, how to categorize and manage...

Health and Human Services (HHS) agencies face mounting challenges to meet the rising need for largely underfunded and understaffed services that are rooted in legacy systems. Join our Los Angeles Virtual Innovation Hour to hear insights from the Department of Public Social Services (DPSS) on their Salesforce implementation to address public health technological gaps. Sessions will also feature demos of Salesforce (Call Center), MuleSoft (HL7 I...

Join us to learn about how Salesforce is powering advanced solutions at NREL and how a partner purpose-built a cloud-based LIMS on the Salesforce Platform. Hear from Shannon Parish, Strategic Partnership Program Integrator, NREL, and Savitra Sharma, General Manager LIMS, Third Wave Analytics on how to manage strategic partnership interactions and how the Department of Energy uses Salesforce Lab Information Management Systems to better the envi...