The continual evolution of new mobile, social, and cloud technology is transforming the way in which we connect and interact on every level. In response to shifts in the digital landscape, government agencies are being challenged to rethink how to engage their citizens in innovative and smart ways. The idea of using technology to create new economic opportunities and enhance citizen services is an exciting but often challenging prospect for ma...

Planning a social media strategy doesn’t have to be a hard task. Your citizens are more connected and expect an elevated level of engagement from companies they do business with and entities that represent them, such as government officials and public agencies. View our on-demand social media webinar featuring a round table discussion with three panelists from City and State Government. Topics will include: The connected citizen & so...

The best of Dreamforce is coming to New York City. Join Salesforce get inspired to be your best and connect with your customers in a whole new way. Learn about the latest Salesforce solutions for government products including Einstein, Quip, and Commerce Cloud in the all-new keynote with Mike Rosenbaum, Executive Vice President, CRM Applications at Saelsforce. Experience New Products Up Close Learn more about the latest Salesforce announcement...

The continual evolution of new mobile, social, and cloud technology is transforming the way in which we connect and interact on every level. In response to shifts in the digital landscape, government agencies are being challenged to rethink how to engage their citizens in innovative and smart ways. The idea of using technology to create new economic opportunities and enhance citizen services is an exciting but often challenging prospect for ma...

Attendees of this on-demand webcast learned how the innovative Salesforce Licensing Solution helps agencies to: Efficiently deliver responsive customer service to both licensees and businesses. Enable staff to leverage insights to make data-driven decisions with service delivery. Synchronize with the latest regulations, compliance, and legislation on an agile and secure platform. This webcast featured Michael Miller, Deputy Director, from the...

Join us for happy hour on the Grand Hyatt Balcony, immediately following Wednesday's Dreamforce. Continue networking with your peers while you enjoy hors d'oeuvres and an open bar. The Grand Hyatt is located adjacent to the exhibit hall at Moscone Center. Register today - space is limited!

Dreamforce is an unforgettable week of learning, inspiration and fun - Start it off right with Salesforce and Carahsoft. Join us on Monday, October 3 at one of the top venues in San Francisco, Terra Gallery, for an evening of celebration, collaboration and connection. In addition, enjoy the most interesting band in the world, San Francisco's own Pop Rocks, as you optimize your experience at Dreamforce while networking with your peers.

Legacy case management systems and processes prohibit federal government agencies from providing great service. This failure to deliver great service is hurting you in more ways than you realize. View our on-demand webinar for a discussion with Andrea Miller (USDA, ARS/AFM). Andrea Miller shares how Salesforce Federal Case Management has helped the USDA streamline internal business operations and improve their ability to track service delivery...

The rapid evolution of new technology, including social, mobile, and cloud is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Access this on-demand webinar to learn how two of Salesforce’s most successful government customers responded to the challenge of modernizing contact center operations and improved mission and service delivery while red...

The state of federal IT is untenable. 80% of all funds go to just keeping the lights on. Agencies are so strangled by operation and management (O&M) costs that they cannot afford new solutions for their mission customers. Worse yet, all of this O&M money goes to pay for applications that are not securable. The long-standing trust in the traditional software and services vendors is vanishing rapidly under the realization that the govern...