Join this Fireside Chat to learn first-hand from Chief Customer Officer, Sarah Meyer and Chief Technology Officer, Rafail Portnoy of New York State Metropolitan Transportation Authority (MTA) around how they are using Slack to: Provide real-time response to riders as customer satisfaction issues occur Triage critical/non-critical IT incidents Collaborate externally with partners/vendors Create a unified customer and employee experience on a se...

The larger the customer, the more they care if your app can be managed efficiently at scale — especially if they’re managing hundreds or thousands of workspaces. With the release of org-wide app deployment, it’s now possible for your app to be installed across multiple workspaces at once, helping Enterprise Grid admins distribute apps more efficiently and making it possible for your app to grow in lockstep with Slack’s...

Launching Slack while working remotely requires a bit of planning, but it doesn’t have to be complicated (or stressful)! In this webinar, we’ll walk you through our simple launch methodology to ensure a successful rollout that supports remote work. This is a special opportunity to learn from our customer success managers who regularly coach Slack administrators, team owners, advocates, and executive sponsors as they deploy Slack to...

With the release of org-wide app deployment, Enterprise Grid admins now have a centralized way to install apps across workspaces at scale, so their teams have instant access to their essential tools right from Slack. In this session, you’ll hear best practices for app governance from a Slack expert, get a tour of the updated dashboard for app management, and understand what it takes to get your internal apps ready to deploy across your o...

This webinar is best for: Security officersTechnology professionals The urgency of digital transformation isn’t new–58% of CIOs cite implementing digital collaboration and workplace tools as one of their top 5 priorities for 2020–but the pandemic has only intensified the need for a digital-first workplace strategy. Learn how leading organizations are using Slack to keep their people, partners and systems more connected than e...

The shift to remote work has disrupted the way many agencies operate. Slack can drive mission continuity in the era of remote work without compromising security. Join Slack's webinar to find out how Slack has leveled up their security program to meet the public sector's rigorous compliance standards with their recent FedRAMP Moderate Authorization. Learn first-hand from former Defense Digital Service and 18F employees on how agencies like your...