Salesforce
Salesforce is a customer success platform, designed to help you sell, service, market, analyze, and connect with your customers.
Upcoming Salesforce Events
When employees don't know where to go for help—or worse, don't trust that help is coming—productivity suffers and IT takes the blame.
In this session, we'll explore what it takes to build a consistent, low-friction service experience across every touchpoint: from first request to final resolution. We'll cover portal design, self-service deflection, knowledge base quality, and how AI-powered automation is raising the bar for what employees expect.
Because a great employee experience isn't just about having a portal; it's about making sure that portal actually works for the people using it.
The AI agent revolution continues October 14–16. It’s three days of groundbreaking innovation, bold ideas, visionary inspiration, and Agentforce transformation. Experience everything AI is meant to be, only at Dreamforce.
Registration opens in May. Join the list for the lowest price and early bird perks.
Most IT teams didn't design their service catalog; it just accumulated. The result is a sprawling list of request types with no clear ownership, inconsistent SLAs, and fulfillment workflows that rely on tribal knowledge rather than repeatable process.
Because a great service catalog isn't just a menu, it's a commitment.
Change is the leading cause of incidents. Yet, most organizations are still managing it through disconnected approvals, spreadsheet-based CABs, and after-the-fact postmortems.
We'll walk through how modern change management reduces both incident frequency and the time it takes to diagnose when something goes wrong. Because the best change process isn't the most rigid one; it's the one your team actually follows.
Events We Are Sponsoring
Cloud adoption across government has moved beyond isolated migrations and pilot programs. Today, agencies are taking a whole-of-government approach to cloud computing. They’re aligning policy, security, acquisition and operations to modernize IT environments and deliver better services at scale.
Federal News Network’s Cloud Exchange 2026 brings together senior government leaders, technologists and industry experts to examine how agencies are using cloud services to modernize infrastructure, strengthen security and expand mission capabilities across the enterprise.
As agencies face increasing demands for resilience, interoperability and speed, cloud has become a foundational infrastructure capability and platform for modernization —supporting everything from zero trust architectures and data analytics to application modernization and digital service delivery.
What we’ll explore
At Cloud Exchange 2026, speakers will share practical insight into how agencies are:
- Using cloud services to reimagine legacy systems and improve operational efficiency
- Strengthening cybersecurity through shared services, zero trust and continuous monitoring
- Expanding digital services to better serve the public and internal users
- Aligning cloud strategy with federal policy, acquisition reform and workforce readiness
- Scaling cloud adoption across programs while managing cost, risk and performance
Through in-depth conversations led by Federal News Network journalists, this exchange will highlight real-world programs, lessons learned and emerging best practices from across government.
Whether you are shaping cloud policy, leading IT modernization efforts or are responsible for delivering secure, reliable services, this virtual event will offer timely insights into how agencies are moving from cloud adoption to cloud optimization together.
Register to save your spot!
The Missouri Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
Join 20,000 of your peers for 700+ sessions, keynotes and training at the world’s largest data, analytics and AI conference.
Data + AI Summit speakers include leading experts, researchers and open source contributors — from Databricks and across the data and AI community.
Discover the Latest Technologies
Explore the latest advances in Delta Lake, Apache Iceberg™, agentic systems, MLflow, Apache Spark™, Unity Catalog, DLT, DSPy, LangChain, PyTorch, dbt, Trino, as well as the newest innovations from our sponsors, partners and the Databricks Data Intelligence Platform.
Make Meaningful Connections
Interact with thousands of your peers from the data and AI community, and grow your professional network through social meetups, the Expo and exclusive event parties.
Training and Certification
Sharpen your expertise with instructor-led, half-day training. Boost your credentials with our hands-on, lab-based format and get onsite certifications.
The Florida Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Join transportation leaders and technology experts for an insightful webinar focused on how agencies can move from reactive reporting to proactive, data-driven operations. Through real-world examples and practical guidance, attendees will learn how modern data strategies can help unify systems, strengthen governance and prepare organizations for AI-enabled innovation.
During this webinar, attendees will discover:
- Common barriers preventing agencies from achieving data maturity, including siloed systems and integration challenges
- The core components of a successful data foundation, including data unification, governance, quality and AI-readiness
- How modern data strategies can improve operational efficiency and revenue optimization
- Real-world examples of transportation organizations transforming the passenger experience through connected data
- Practical frameworks agencies can apply to modernize their own data ecosystems and support long-term growth
- This webinar will explore how agencies are moving beyond disconnected systems and temporary processes to adopt a unified approach that connects intake, eligibility review, approvals, payment coordination and document retention within a single platform.
- Attendees will hear how Salesforce, Provisio and leading housing organizations are helping teams streamline operations, reduce manual work and build more sustainable and audit-ready housing program infrastructure.
The Minnesota Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
The New York Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
The Department of Defense (DOD) and Intelligence Community (IC) are increasingly leveraging Artificial Intelligence (AI) technologies to enhance their capabilities in areas such as intelligence analysis, cybersecurity, autonomous systems, predictive maintenance, and decision-making processes. AI has the potential to revolutionize defense and intelligence operations by enabling faster data analysis, improved situational awareness, and the automation of repetitive tasks, ultimately enhancing mission effectiveness and efficiency.
The Wisconsin Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
Events Where We Are Exhibiting
The Maryland Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
This invitation-only gathering brings together state and local IT executives, emerging leaders, and visionary thinkers for candid conversations on the future of public-sector technology. Focused on leadership development, innovation, and strategy, the Forum goes beyond the tech to address the people, policies, and practices shaping digital government. Through peer exchange and practical sessions, participants gain the insights, relationships, and skills needed to lead their organizations and communities into the future.
This is an invitation-only event, open to Public Sector only.
For more information or to request an invitation, please contact Jennifer Caldwell.
The Vermont Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
The Connecticut Digital Government Summit is where innovation meets impact!
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
Bringing together the brightest minds in state and local government, this summit empowers public-sector leaders to explore cutting-edge technologies, modernize operations, and solve pressing challenges. From cybersecurity and AI to data governance and digital service delivery, sessions are designed to spark insight, foster collaboration, and accelerate real-world results. Whether you're shaping strategy or implementing solutions, the Summit delivers valuable peer connections and actionable guidance to help move your mission forward.
Open to Public Sector only.
Join us to uncover the latest CIO insights and solutions with experts, IT executive peers and service providers to accelerate your business.
Why Gartner conferences?
- Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
- Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
- Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.
The GovAI Coalition Summit is being hosted by the GovAI Coalition, the City of San José and Government Technology, in the San Jose Convention Center. This significant location positions this event in the heart of Silicon Valley, the global epicenter of AI and technological innovation. Attendees will discover cutting-edge AI trends, ethical practices, data management, and practical applications in public safety, transit, and government operations, while exploring inclusive adoption and innovative policy development.
About the GovAI Coalition
The GovAI Coalition includes members from over 900 local, state, and federal agencies in seven countries. The Coalition is united in their mission to enable public sector AI to serve the public good through resource sharing, standards, and advocacy.
The GovAI Coalition is committed to:
- Using AI for social good
- Ensuring ethical, non-discriminatory, and responsible AI governance
- Promoting vendor accountability
- Improving government services
- Fostering cross-agency collaboration and knowledge sharing
Learn more on the GovAI Coalition website.
Registration is not yet available. Check back in the Fall of 2026.
Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.