Gartner, Inc.

State and local government CIOs are facing unprecedented complexity as they navigate competing expectations from employees, leaders and citizens. With limited resources and rising pressure to deliver, CIOs must determine where to focus and how to respond to the top trends shaping 2026.

In this complimentary Gartner webinar, a Gartner expert will break down the most critical trends and provide clear guidance to help CIOs prioritize actions, evaluate federal influences, scale AI and strengthen operating models to improve service delivery.

You will learn:

• What federal technology and policy trends mean for state and local governments

• Where AI is being implemented to enhance citizen services

• How evolving operating models can strengthen service delivery and organizational effectiveness

Cybersecurity leaders are entering 2026 facing unprecedented pressures — from securing AI‑driven environments and defending against deepfakes to preparing for postquantum threats that could undermine today’s cryptography. At the same time, CISOs must enable innovation and strengthen enterprise resilience. This webinar explores Gartner’s top eight cybersecurity projects for 2026, outlining where to focus time, talent and investment over the next 12 months. 

• Prioritize high‑impact cybersecurity projects aligned to emerging threats and business outcomes

• Implement cybersecurity controls for AI ecosystems, including governance for AI agents and secure development workflows

• Accelerate readiness for postquantum cryptography to mitigate future cryptographic risks

• Strengthen defenses against deepfakes and AI‑enabled attacks with advanced detection and response strategies

• Integrate cybersecurity initiatives into enterprise resilience planning to protect innovation and agility

• Apply Gartner‑recommended best practices for sequencing and delivering these projects within a 12‑month window

AI is transforming marketing at extraordinary speed — yet many CMOs underestimate how much they must evolve to lead effectively. While 65% of senior marketing leaders agree AI will significantly reshape the CMO role within two years, only 32% believe they need to meaningfully upgrade their own skills. This gap is emerging at the same time teams are experiencing skill shortages, anxiety, and growing AI fatigue — creating the biggest barrier to adoption. In this session, Gartner experts will show CMOs how to strengthen personal AI fluency, communicate transparently and build the capabilities, trust, and culture needed to accelerate innovation and deliver measurable growth in an AI‑driven future.

• Identify the core barriers to AI adoption in marketing — including readiness gaps, skills shortages, and staff fatigue

• Assess your own AI readiness and understand why personal upskilling is critical for credibility and leadership impact

• Design tailored communication, training, and change‑management strategies that build trust and close capability gaps

• Foster a culture of experimentation and align AI initiatives with business priorities to accelerate growth

Join us at Gartner Digital Workplace Summit 2026. Experience the premier conference to help digital workplace leaders tasked with enhancing digital employee experience, leveraging GenAI and improving technology adoption.

Why Gartner conferences?

• Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
• Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
• Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.

As AI becomes embedded in every layer of business operations, heads of enterprise architecture face a defining moment. Those who continue to observe from the sidelines — rather than actively using AI to optimize EA activities — risk becoming blockers to the growing demand for AI‑enabled capabilities. This webinar outlines the critical steps Heads of EA must take to rewire their operating model, elevate their strategic relevance and deliver more value with the same or fewer resources. 

• Understand why Heads of EA must leverage AI to remain relevant to internal and external stakeholders

• Identify which components of the EA operating model benefit most from AI augmentation

• Learn the key steps to effectively incorporate AI into EA practices to improve outcomes and accelerate delivery

As AI takes on a greater share of customer service and support interactions, leaders must answer a critical question: what role will humans play in the future of service? In this webinar, we’ll share exclusive data, insights and real‑world examples showing how service and support organizations are redesigning frontline roles for an AI‑enabled future. Learn how AI will reshape talent needs, free agents for higher‑value work, and transform frontline workforce strategies.

• Understand how service leaders are transforming their frontline workforce as AI reshapes talent needs
• Explore options for shifting agents to higher‑value work as automation frees capacity
• Learn how leading organizations are upskilling and preparing agents for AI’s long‑term impact
• Walk away with the actions service leaders are taking now to prepare their people, redesign their roles, and build a future‑ready service organization.

A curated environment for CIOs to explore how to tackle priorities and accelerate business through technology leadership, executive partnership and professional growth.

Why Gartner conferences?

• Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
• Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
• Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.

AI adoption demands significantly more support than traditional technology, often requiring 25% more training effort and up to 200% additional change management effort. Underestimating this lift puts AI efforts at risk, leading to stalled adoption and lost value across the organization. The real value of AI literacy comes from integrating it into both talent development and business strategy. This Gartner webinar breaks down who to target to accelerate AI capability building, how to prevent AI dropouts and the four ingredients needed to design AI literacy programs that deliver meaningful enterprise value.

• Identify the groups that act as force multipliers for AI literacy.

• Reduce AI adoption dropouts and support sustained use.

• Build a change management strategy that drives impact.

As 2026 progresses, risk management and other assurance leaders face a fast‑shifting landscape where early visibility into emerging threats is essential. This webinar reviews the results from Gartner’s latest emerging risks benchmarking survey and highlights the top 20 over-the-horizon risks that leaders must monitor as they prepare for Q2. Gartner experts will share key observations from the current environment, what your peers across industries are prioritizing and internal tactics leaders can use to strengthen readiness for what’s ahead.

• Uncover the latest emerging risks revealed in Q1 and identify which threats to watch in the next quarter.

• Explore industry‑ and region‑specific perceptions of emerging risk.

• Understand best practices for communicating emerging risk insights to senior leadership and board audiences.
  

Enterprise application markets are entering a period of unprecedented disruption. AI is reshaping the economics, architecture, and competitive dynamics of software at a speed traditional vendors can no longer ignore. In the past 12 months, large enterprise application providers have seen share prices decline by roughly 30% as investors increasingly wager on an AI‑driven “SaaSpocolypse” — a potential shift away from conventional SaaS models toward new AI‑native alternatives. At the same time, other forces are accelerating change: rapid advances in AI‑driven development, rising sovereignty requirements driven by geopolitical uncertainty, new market entrants, and accelerating platform consolidation.

In this webinar, a Gartner expert will decode the disruptions that truly matter, assess how the competitive landscape is evolving, and reveal how application providers and their ecosystems can respond — not just to mitigate risk but to accelerate differentiation, relevance, and growth.

• Understand the disruptions most likely to reshape enterprise application markets — and how to mitigate associated risks

• Analyze how competitive dynamics and partner ecosystems must evolve to remain viable in an AI‑transformed market

• Gain insight into shifting customer expectations and what buyers need to confidently scale AI‑enabled investments

• Learn strategies to turn disruption into advantage and strengthen your long‑term position as markets transform

Governments are increasing investment in data, yet many modernization programs struggle to deliver value because efforts operate in silos and lack an enterprise data strategy. Barriers such as data fragmentation, unclear strategy and public sector politics continue to limit progress. Without a unified approach, governments cannot advance toward a more adaptive, data-driven operating model.

In this complimentary Gartner webinar, a Gartner expert will outline five essential steps to drive strategic transformation across the public sector. The session explores how to treat data as a product, modernize effectively at scale and align leadership and technology decisions to support enterprise outcomes. Attendees will learn how to shift thinking, break down silos and build the foundations needed to support AI, analytics and Advanced Government capabilities.

You will learn:

• A strategic view of modernization for government organizations

• How to model data to support AI, analytics and Advanced Government

• Leadership, strategy and technology actions required to achieve these outcomes

R&D teams are under increasing pressure to deliver breakthrough innovation faster — and with fewer resources. Agentic AI offers a powerful new advantage by autonomously managing parts of the ideation, planning, and design process, helping R&D leaders shorten development cycles and boost productivity. In this session, you’ll learn how to identify the highest‑value use cases for agentic AI, understand where the technology can (and cannot) meaningfully support R&D workflows, and explore real‑world examples of how leading organizations are already deploying it. We’ll discuss how to:

• Choose high‑value, high‑feasibility use cases for agentic AI within R&D

• Understand how other organizations have deployed agentic AI through practical use‑case snapshots

• Determine when agentic AI is the right fit — and when human‑driven methods remain essential

Three out of four CEOs now view AI as essential to driving growth and resilience — yet most admit their supply chain operating models are not built for an AI‑driven future. Incremental add‑ons to legacy systems aren’t enough. To unlock AI’s full potential, CSCOs must embrace a bold shift toward the AI‑native supply chain: an operating model intentionally designed around AI’s strengths rather than human constraints. In this session, Gartner will share insights from AI‑native transformation initiatives, outlining how to redesign operating models, evolve organizational structures with new AI‑aligned roles, and upgrade the technology foundation needed to deliver scalable, enterprise‑wide AI value. 

• Understand the defining characteristics of an AI‑native supply chain

• Reimagine the operating model around AI’s potential — not legacy human‑only processes

• Redesign organizational structures and roles to support AI‑native ways of working

• Make targeted technology investments that strengthen and modernize the supply chain foundation

• Balance innovation and risk to ensure AI adoption is responsible, scalable, and sustainable

Organizations are operating in a fast‑moving regulatory landscape shaped by rapid adoption of generative AI. As CEOs pursue growth in this environment, general counsel must help the business balance risk with opportunity, while compliance leaders determine which activities remain essential to effective risk management.

This session explores how legal and compliance leaders are developing comprehensive approaches to governing AI risk, supporting responsible innovation and ensuring the compliance function continues to deliver strategic value in an AI‑disrupted world.

• Develop a strategic AI governance roadmap grounded in responsible decision making.

• Identify, assess, prioritize and respond to AI‑related risks across the organization.

• Align AI initiatives with business goals while ensuring critical risk management activities remain intact.

• Clarify roles and responsibilities across legal, compliance and the business to govern AI adoption.

Join us at The World’s Most Important Gathering of CSCOs and Supply Chain Executives™ to discover insights on how CSCOs and supply chain leaders should predict disruptions, drive innovation and build resilient, tech-enabled supply chains.

Why Gartner conferences?

• Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
• Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
• Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.