Customer Experience Conference @930gov 2021

DGI’s 21st annual Government Customer Experience Conference will explore the policies, applications and technologies involved with improving customer and employee experience with the ultimate goal of improving citizen services. This annual event is focused on improving customer experience and citizen engagement through all aspects of serving citizens: onsite, online, social media, mobile, contact center operations, and more. The 2021 Government Customer Experience Conference will be held in conjunction with Digital Government Institute’s 9th annual 930gov Conference and is FREE to attend.