Vision 2024: Modernization, Automation, and AI for Tennessee

This event qualifies for .3 CEUs

This event qualifies for 3 CPEs

This event qualifies for 3 CLPs

The State of Tennessee has been recognized in recent years for its use of data to drive decision-making and delivering services more effectively to its residents. To keep up the progress, the state’s Strategic Technology Solutions (STS) division of the Tennessee Department of Finance and Administration, has expanded its focus to include several large legacy modernization projects, such as the overhaul of its unemployment insurance system.

Another focus is business process automation, including exploring the use of artificial intelligence (AI), while creating policies to guard against any prospective risks. The division already is integrating bots into its enterprise resource planning system.

Learning Objectives:

Identify projects and programs under way to modernize and digitize agencies’ operations
Review the metrics being used to measure success, from speed of delivery of services to cost savings realized to greater employee productivity
Define how the STS is applying lessons learned to ongoing projects and what it considers best practices

Speaker and Presenter Information

Claudia Hosky
Publisher,
FedInsider

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC, Federal Government, State & Local Government, FDA, Foreign Governments/Agencies, NSA, FCC