AI in Government Casework: Solving the Public Sector’s Biggest Service Challenges

From determining healthcare eligibility to processing business licenses, case management is at the core of delivering vital public services. Yet for many state and local governments, outdated processes and siloed data make it harder than ever to keep up with demand.

How can agencies overcome backlogs and deliver better outcomes for constituents? One way forward lies in AI-powered case management.

Join Government Technology and Appian for an exclusive webinar showcasing a live demo of an AI-powered case management application.

You’ll get an inside look at how leading agencies are using AI to tackle today’s toughest challenges, including:

• Eliminating bottlenecks with automated workflows that keep cases moving from start to finish.
• Turning unstructured data into action by harnessing insights from audio, freeform text, and more.
• Connecting the dots across systems to create a single, comprehensive view of each case.