Revolutionizing Global Customer Service with AI-Powered Over-the-Phone Interpretation
This event qualifies for 1 CPEs
AI is critically reshaping how the government can communicate with citizens as agencies strive to provide equitable services to diverse populations. Real-time, secure AI translation breaks down language barriers in industries such as healthcare, law enforcement, defense, education, immigration services, and call centers. By combining cutting-edge AI with industry-leading integration and security features, VerbumCall empowers public institutions to deliver fast, reliable, and secure multilingual support.
During this session, you will learn:
- How VerbumCall is developed and trained to offer accurate, context-aware translation and interpretation.
- The key features for international and multicultural customer interactions.
- Proactive tactics to mitigate AI security concerns for highly regulated industries
- A live demonstration of VerbumCall’s powerful AI capabilities in action.
- VerbumCall integration into existing contact center operations.
Join us to explore the future of customer experience and see firsthand how VerbumCall is revolutionizing communication worldwide!
Speaker and Presenter Information
Jonathan Butler, VP of Sales, OneMeta
James Muir, VP of Service Operations, OneMeta
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Feb 12, 2025, 2:00pm - 3:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
OneMeta Government Team at Carahsoft