The Gartner Leadership Vision for 2024: Infrastructure & Operations

In 2024, infrastructure and operations (I&O) leaders are confronted with unprecedented levels of change and disruption, necessitating a shift beyond the traditional balancing act of supply and demand. To maximize value, I&O must embrace AI, automation, and the creation of self-service, resilient platforms. However, this transformation requires ruthless prioritization aligned with customer needs. Transparency regarding priorities, investments, and talent management is crucial to unlocking the full potential of I&O's value delivery to the organization. Join our experts in this free Gartner I&O webinar as they explore strategies to leverage resilience for effective management of challenges, attract, retain, and augment top talent, and harness GenAI for innovative solutions.