AI, Autonomy, and Architects: The Future of Site Reliability Engineering

Traditional SRE approaches are struggling to keep pace with increasing system complexity and operational demands. As a result, organizations must rethink how they deliver reliability at scale.

This session explores how AI‑enabled SRE capabilities can augment existing teams, improve incident response and drive more consistent outcomes. Gartner experts outline how to incorporate autonomous AI agents into SRE strategies and the critical role of human reliability architects in guiding and governing these systems. The discussion also highlights how insights from AI‑driven SRE can be applied more broadly to strengthen product design and delivery across the life cycle.