Transforming Law Enforcement, Public Safety, and Courtroom Experiences with Enhanced Digital Documents and Workflows Join us on Tuesday, July 20, 2021, to explore how your organization can take advantage of existing workflows and IT investments such as ServiceNow, Microsoft, and SAP, along with Adobe, to keep the mission moving across every department and agency. You will learn how integrated digital documents and workflow can be used to moder...

Participants will learn how to better position themselves in the Federal Marketplace and effectively respond to opportunities. Our instructor will take you through the basics of getting started, where and how to find procurement opportunities in the Federal Marketplace, finding contracting officers and end users, preparing to meet with/call on prospective Federal customers, and how to distinguish and differentiate your company from others. Ke...

With more cloud-based services and solutions built to support agencies with their missions, the Federal Risk and Authorization Management Program (FedRAMP) assures that these offerings match the government’s rigorous security and compliance requirements. In the 3rd annual GovForward™ event, FedRAMP leaders, government executives, and industry experts will convene to discuss Capitol marketplace priorities, FedRAMP’s outlook f...

Attend the GSA Greater Southwest Region Training Seminar! This free training provides information on GSA acquisition solutions, programs, and resources for federal customers of GSA’s Greater Southwest Region, which supports customers in Texas, Louisiana, Arkansas, Oklahoma, and New Mexico. Topics to be covered include: Assisted Acquisition Service (AAS) Second Generation IT (2GIT) Personal Property Management disposal solutions including...

The adoption of Artificial Intelligence (AI) in both the United States and internationally is accelerating with companies and governments looking to gain from the many benefits that AI can provide. However, with this increased adoption of AI, it means that regulations need to be established to address transparency, data protection, accountability, fairness, bias, safety, and related areas. Regulations should aim to maximize the benefits of AI...

"Zero Trust is a cybersecurity paradigm focused on resource protection and the premise that trust is never granted implicitly but must be continually evaluated” – According to NIST Zero Trust Architecture (NIST Special Publication 800-207). However, how can that be achieved? Join Forcepoint Global Government & Critical Infrastructure's CTO, George Kamis, on July 15, 2021, 2:00 PM ET for a discussion on a pragmatic approach to...

Better with Bots: Automating Your Contact Center Do you know how many citizens feel dissatisfied and frustrated after engaging with your customer service center? Are citizens and agency staff waiting long enough to wonder why things take so long? Are your first contact resolution numbers low and do you pay the cost of escalation to Tier II because Tier I is pressured to get off the phone? Citizen contact centers, help desk, service desk, custo...

Agencies have come to accept the cloud and migration of data to the cloud as the new normal. The adoption of a hybrid multi cloud data strategy is crucial to manage data access layers and consume cloud resources consistently across agency infrastructures. This panel aims to bring you a collaborative information discussion focused on what may be the best way for agencies to implement public cloud, private cloud, or hybrid multi cloud strategies...

With the recent cybersecurity threats and attacks, including breached content, the shutdown and lock outs of systems and the recurrence of ransomware, the reality of the need for zero-trust and cybersecure systems is evident. The White House responded with a new Cybersecurity Executive Order that lays out and defines stringent mandates to update policies and procedures across government entities for adopting cybersecurity best practices. These...

As the pandemic has changed the way the world works and operates day-to-day, so has the way in which we disseminate training materials. A virtual training program must adapt to all aspects of adult learning while maintaining a high level of engagement. Join us online for a complimentary seminar to discover how to create and maintain high levels of retention and engagement in an online learning environment. Our team of eLearning experts will te...