Human-centered agility: Leading change in a post-pandemic world Working and living in a global pandemic during the last two years has created many workplace and human experience challenges not faced in modern times. Work life balance, mental health and resilience, remote work and the hybrid workplace have received a new focus. Agile transformation is not only important in software development, but also important to creating supportive change i...

Today’s workforce expects flexibility and mobile has been the technology that empowers employees to work wherever and whenever they want. Employees are constantly using new devices to access sensitive organization information with the expectation of a painless user experience. IT departments are faced with the challenge of meeting this expectation while also ensuring that only authorized and verified users are accessing this information....

What is the future of government work? It’s hybrid workspaces and human-centric user design. It’s the synergy of people, systems, and data for rapid adaption. It’s working smarter to create more, more quickly. It’s meaningful digital acceleration to enhance government customers’ key life experiences. At the 2022 ServiceNow Federal Forum, we’ll explore how agile, efficient, and effective workflows are transfo...

Is your organization’s culture data-driven? Data is everywhere, and government agencies are constantly being told to use it to make better-informed decisions, but how do you actually do that? With so many different kinds of data and so many different ways of using it, it can be hard to know where to begin. Join us online Wednesday, March. 9 at 2 p.m. ET/11 a.m. PT to gain insights from government and industry experts about how you and yo...

The workplace of February 2022 looks dramatically different from the workplace of March 2020. While employees have adjusted to the changes in policies, procedures, and even work location, are they as engaged and fulfilled as they were two years ago? Now more than ever, it is critical to provide self-service access to workplace information that helps people do their jobs and feel secure that management understands and is addressing their concer...

The President’s Management Agenda’s three-pronged vision outlines specific changes to the Federal government’s workforce, customer experience, and management of businesses. Priority 1’s focus on the American workforce challenges government agencies to become model employers in terms of diversifying their workforce and the support they provide those employees. Recruiting and retaining the best and brightest means ensurin...

IT modernization continues to be a guiding light for the federal government, but long-standing issues still complicate agencies’ plans, in addition to urgent new issues. Continuing cloud migration and management, more potent cybersecurity and supply chain risks, budgeting, as well as evolving remote work environments add up to an increasingly complex environment for agencies looking to modernize their IT at scale.Adapting to those challe...

If you had to choose between a standard utility knife and a Swiss Army knife, which one would you pick? Most people would choose the latter because it can do more. Likewise, extended detection and response (XDR) offers the same capabilities as endpoint detection and response (EDR), plus so much more. XDR doesn’t stop at the endpoint. It provides a holistic view across networks, cloud workloads, servers, endpoints and more. This visibilit...

Tune into this event to hear from topic experts on how emerging technologies have transformed the Federal Government, as well as ways to strengthen an agency’s digital transformation journey. Panelists will also dive into 2022 Digital Transformation planning, what it will look like and what it means for their agencies’ Digital Transformation Journey.

Each one of us has unique talents that can help our organizations. And your talents are what help you stand apart as a colleague or leader. But knowing how to unlock and communicate their value isn't easy. Sometimes, finding the right ways to share our value is even harder.Join us online as we explore what it means to bring value to your organization.Specifically, you’ll learn: How to talk to your supervisors and co-workers about new ide...