This demo explores how ServiceNow's Customer Service Management (CSM) solution takes your customer service to the next level while controlling operating costs. We will see how you can resolve issues quickly and delight customers with AI-powered self-service as well as set your agents up for success with real-time information to boost their productivity. Built on the Now Platform, the single system of action for the enterprise, CSM leverages pl...

This demo explores how ServiceNow's App Engine solution empowers creators of all skills and experiences to bring unique workflows to market with less complexity, cost, and risk using Generative AI-powered development. We will see how a citizen developer takes advantage of modular building blocks and native, in-platform features to go from idea to end product quickly. Leveraging App Engine Studio and the main pillars of app development - Data,...

Join us to see how you can take charge of your IT infrastructure and digital services with ServiceNow ITOM Visibility. This session dives into how ITOM Visibility not only automatically discovers all of your IT resources, but also maps them to create a single, unified view of your entire IT landscape along with an up-to-date, and consistent record in your ServiceNow CMDB. This powerful combination helps you reduce costs and complexity, while a...

This comprehensive training boot camp equips you with the knowledge and skills necessary to enter the field of cybersecurity operations. By completing this course, you will: Gain a strong foundation in cybersecurity operations: Learn the principles, concepts and best practices related to cybersecurity operations so you can analyze and respond to security threats effectively. Prepare for the Cisco Certified CyberOps Associate certification: Acq...

Our innovative seven-day boot camp is designed to provide you with hands-on experience and comprehensive CCNA training that skillfully prepares you for the CCNA Associate and Cisco Certified CyberOps Associate exams. With a focus on networking fundamentals, network security and automation, our expert instructors guide you through practical labs and simulations and don’t rest until you have the skills to succeed. Join our CCNA boot camp a...

Registration is Closed FEDERAL EMPLOYEES: LEARN HOW TO BE THE HERO IN YOUR OWN RETIREMENT STORY & RETIRE WITH CONFIDENCE The ProFeds FedImpact Retirement Workshop gives federal employees a no-nonsense approach to evaluating the financial impact of benefits decisions made as they near retirement. Our goal is to help them avoid the red tape and to retire from federal service with confidence! IMPORTANT INFORMATION Attendance is free-of-charg...

Join AWS experts for a series of webinars in March-April to learn more about AWS Skill Builder and how your organization can utilize it to maximize your business impact. AWS Skill Builder provides learning options that allow you to develop, reinforce and extend your AWS skills. Upcoming webinar topics include: AWS Skill Builder Overview: This webinar will show you how you can login and activate your subscription and start learning. You'll see...

In an era where artificial intelligence is reshaping educational landscapes, understanding and strategically implementing AI is crucial for K-12 school districts and leaders. The Center for Digital Education and the Navigating the Future of K-12 Education Council are delighted to welcome Dr. Tom Ryan to our Spring 2024 virtual meeting. Dr. Ryan is a recognized leader in educational technology and recipient of CoSN’s Seymour Papert Lifeti...

This in-person hiring fair is targeting Transitioning Service Members, Guard/Reserve, Veterans and Experienced Professionals with Active Security Clearances/Polygraphs, Space, Aviation, Cyber, IT, Engineering, Defense, and Intelligence backgrounds. Free admittance. The hiring fair is open to Active Duty, Guard/Reserve, Contractors, Veterans, and Experienced Civilians that have access to the military installation (DoD ID, CAC Card or Have Your...

DigiMarCon Great Lakes 2024 is your chance to ... Hear from some of the most audacious and thought-provoking speakers in the digital marketing, media and advertising industry. Gain insight into emerging strategies, the latest innovative technologies, and best practices to move your business to the next level. Network with thought leaders, reunite with your peers, and build your professional network. The 3rd annual DigiMarCon Great Lakes, the P...