Our digital world is more expansive than ever before, giving access to unprecedented capabilities for our business, government, and personal use. As digital transformation accelerates, the risks associated with cyberattacks grow and affect every aspect of modern business, from customer service to government operations to smart infrastructure. Cyber or Business resilience must be a critical component of all security strategies — yet it i...

Every year, federal agencies dispense hundreds of billions of dollars in grants, loans, disaster relief, tax refunds, disability payments, insurance claims, pensions, and more. But the financial fraud, waste, and misuse of these program funds have resulted in billions lost along with diminishing citizen trust. To avoid the loss of "citizen love," agencies must stay ahead of fraudsters with a scalable, connected, and real-time technology that s...

Technology has transformed how customer service and support organizations enable customer service reps, impacting how customers seek service. With increasing levels of process automation, rep enablement, and customers attempting to self-serve, the modern customer service and support function looks vastly different than it did 20 years ago. Accordingly, the growing accessibility of technology means that customers and customer service employees...

A zero trust architecture (ZTA) is an enterprise cybersecurity architecture that is based on zero trust principles and designed to prevent data breaches and limit internal lateral movement. In a zero trust environment, identity stores are a primary attack surface where any compromise of identity can create significant risk. Endpoints and any credentials they contain are also a persistent source of risk; when an adversary escalates privileges a...

Managing and delivering data-driven services while meeting public demands is a clear challenge for governments – whether it’s self-service access to data, government transparency, or timely responses to services. But how can you manage and deliver data securely while meeting public demands? Join us in either Seattle or Olympia to hear from industry experts and peers from Okta, Zscaler, Crowdstrike, AWS, and WWT. They will share in...

The workshop aims to bring awareness of advanced capabilities available in Excel, to empower Modern Excel analysts to see what’s possible, to explore how Excel & Power BI are best used together and how Excel & Power BI can be integrated in Microsoft Teams & SharePoint Online. Upon completion of this workshop attendees will: Have Awareness of Power Query & Power Pivot in Excel (Modern Excel) Learn how Power Query & Pow...

At Microsoft, we understand that in the current economic climate you are being asked to enhance your business by leveraging data to make critical business decisions in an efficient, precise and effective manner. Power BI is a business analytics service that gives you a single view of your business data, with the ability to monitor the health of your business using live dashboards, create rich interactive reports and access your data on the go,...

RPA in a Day (RPAIAD) is a beginner-level training designed for everyone to learn automation. No matter if you are a business expert or IT developer, you will learn to develop RPA-based automation in a single day using UI flows. RPAIAD consists of lab exercises that guide you through building a modern end to end business RPA scenario to process incoming invoices. To learn how you can successfully build automation for your business processes, p...

Power Virtual Agents in a Day (PVAIAD) is a beginner-level training designed for everyone to learn how to respond rapidly to your customers and employees at scale, using intelligent conversational chatbots. No matter if you are a business expert or IT developer, you will learn to develop intelligent chatbots quickly, in a single day using Power Virtual Agents. PVAIAD consists of hands-on, step-by-step lab exercises that guide you through build...

At Microsoft, we understand that in the current economic climate you are being asked to enhance your business by leveraging data to make critical business decisions in an efficient, precise and effective manner. Power BI is a business analytics service that gives you a single view of your business data, with the ability to monitor the health of your business using live dashboards, create rich interactive reports and access your data on the go,...