Social services provide a vital safety net for a community’s most vulnerable children, adults and families. However, navigating these services and determining eligibility can be a complex, confusing process for both recipients and workers. Most agencies have already established a digital presence to better serve clients and expand capacity, but their websites and digital channels often fall short when it comes to accessibility, user expe...

Use of generative AI technologies like ChatGPT in state and local government is evolving rapidly. This live interactive session from the Center for Digital Government and Government Technology will help public sector leaders keep pace. We’ll showcase the latest generative AI solutions and government use cases, as well as best practices for tackling key challenges and avoiding risk. Join us on July 26 at 10 a.m. Pacific/1 p.m. Eastern to...

In today’s world, public transparency requirements are prevalent, which can have a significant impact on construction project outcomes. As more requirements emerge, government agencies are challenged with increased scrutiny, greater pressure to deliver on time and within budget, and the need to provide timely and accurate updates to stakeholders. Leveraging technology can assist agencies to be accountable for how they manage projects and...

Join e.Republic CEO Cathilea Robinett and Chief Innovation Officer Dustin Haisler at this virtual, live event where they will take a deep dive into the current and future impacts of generative AI on SLED sales and marketing tactics. Find out how generative AI can propel your sales and marketing teams towards exponential growth. In addition, you’ll be the first to see the latest advances from e.Republic that can accelerate your successes....

Today’s tech-savvy constituents want the ability to interact with government through various means and touchpoints. To meet residents’ expectations, many organizations have adopted a ‘no wrong door’ approach, creating an omnichannel experience that allows individuals to interact with government in the manner most convenient for them. But if governments aren’t managing these cross-platform interactions, this conven...

The Center for Digital Government, in partnership with the National Association of Counties (NACo), presents its 20th Anniversary Digital Counties Survey Awards! The survey provides annual recognition of county performance and innovation in using technology to align with county goals, save tax dollars through newfound efficiencies, boost transparency and cybersecurity, encourage citizen engagement and proactively address citizen expectations....

Successful adoption of emerging technologies doesn’t happen by accident, and generative AI is no exception. Without a comprehensive AI strategy and AI-ready infrastructure, governments won’t achieve the full benefits of these tools. Join Government Technology on July 20, 2023, at 10 AM PT/1 PM ET for a live 30-minute webinar that will provide state and local government IT leaders with critical guidance on: Where and how to start wi...

Cyber vulnerabilities have dramatically increased across all industries, but the weakest links in security architecture– your endpoints and users – remain the same regardless of industry. Without a security strategy that forms a fortress of protection around endpoints and users, governments are leaving huge gaps in their cybersecurity defense. One approach organizations can leverage to prevent this is embedding security features in...

Active Directory (AD) is the core identity infrastructure for most organizations, acting as the primary source of trust for identity and access. But AD is also often a weak link that is exploited in nearly every modern cyberattack. If an organization's AD is encrypted or wiped out, business comes to a screeching halt. For state and local governments, an attack can compromise constituents' personal data, disrupt essential services and jeopardiz...

The benefits of modernizing platforms and applications are clear, but the path to digital transformation is less straightforward. Introducing new technology can present new challenges for regulatory agencies that, if left unaddressed, can lessen the benefits agencies get from these tools. Learn how organizations can successfully migrate from legacy systems to modern, more sustainable platforms during a live 30-minute webinar hosted by Governme...