Every so often it's important to look in the mirror. This is particularly true of the workflow that your organization uses to intake, vet, gather, review, respond, and report on public records requests.Join Granicus for a 15-minute webinar as veteran records manager, Cindi Mansell, shares questions to evaluate the efficiency of your process, including:Is intake still fully paper, or are you using dynamic forms that reduce back-and-forth?Are yo...

Residents expect government services to be responsive to their needs, and that means online, seamless, accessible, and secure. There is hope for organizations looking to improve their processes and provide more convenient services to residents. Organizations need to: Confront the reality of inefficient and antiquated systems Diagnose the current environment and create a plan for modernization Service digitization goes beyond PDFs and fillable...

Granicus surveyed 300+ Public Records Managers last year to learn what was keeping them up at night headed into 2022.Join Granicus for a complimentary 15-minute webinar to hear from veteran records manager, Cindi Mansell, about the rankings of the survey results, as well as her rankings that conflict with the survey results. Get answers to questions like:Why is Cindi less concerned about legislative changes?Why are increasing costs a greater c...

What makes one agency more efficient may simply be unworkable, unhelpful, or even illegal for another.Join Granicus for a complimentary 15-minute webinar to hear from veteran records manager, Cindi Mansell, as she shares a few pointers from her experience in navigating the changing landscape of police disciplinary records going public.Specifically, Cindi will provide anecdotes based on her experience in: Varying process for sustained, unsustai...

Technology can save time and money while also allowing agencies to better serve the public, but there are lessons to be learned prior to making investments.Join Granicus for a complimentary 15-minute webinar and hear from veteran records manager, Cindi Mansell, as she discusses the importance of software technology in relation to public records creation, receipt, distribution, maintenance, use, and disposition.Specifically, Cindi will provide...

In communities across North America, an increasing number of housing units are converting into short-term rentals (STRs). While this change can bring tourism that stimulates local economies, it can also bring negative changes to the quality-of-life residents currently enjoy.When it comes to creating ordinances to address STRs, it is important to have the right information to consider what factors go into creating policies that help protect the...

Join veteran records manager, Cindi Mansell, during these upcoming webinars as she offers actionable tips to help your organization shift from treading water to sailing free in an ever-more-complex world of responding to public records requests. Thursday, May 5th 11am ET; 8am PT 3 Tips in 15 Minutes: Quick Wins to Stay Afloat When Drowning in Public Records Requests Discover the ways in which your organization can: Not sweat the small stuff; s...

Join veteran records manager, Cindi Mansell, during these upcoming webinars as she offers actionable tips to help your organization shift from treading water to sailing free in an ever-more-complex world of responding to public records requests. Thursday, May 5th 11am ET; 8am PT 3 Tips in 15 Minutes: Quick Wins to Stay Afloat When Drowning in Public Records Requests Discover the ways in which your organization can: Not sweat the small stuff; s...

Granicus' newly aligned strategic partnership with Broadnet® expands possibilities for virtual government experience offerings. Through this collaboration, federal agencies now have the multi-channel communication tools to create virtual town halls more easily and successfully. Broadnet's Access Live, is an extension of govDelivery solutions, providing a virtual town hall technology that connects audiences with important conversations happ...

Granicus is launching an Ideas Community as part of their govService - Firmstep solution. Ideas is a collaborative environment for customers to submit, discuss, and vote on ideas for product enhancements to be considered for Granicus' technology roadmap.Join us for a complimentary webinar to learn how you can get access to Ideas and collaborate with Granicus and other customers on possible new features.During this 45-minute session, you will l...