For years, the largest cloud providers in the world have architected and deployed their infrastructure to scale, as well as adapting in a more agile way than most enterprises or government agencies. Arista will explore how those innovative principles can be applied to non-cloud provider environments and why it matters now more than ever to keep pace with the evolving missions of agencies. Join Arista and Carahsoft to discover the best practice...

Technology has enabled customers to take control of the experience they want with service providers - whether it’s finding answers via a website, email, text, chatbot, or talking to a human. Government agencies need to keep up and adopt innovative ways to meet both citizen and employee desires. Creating exceptional customer experiences (CX) is so important it is the 2nd of three core priorities in the President’s Management Agenda...

As a part of The President’s Management Agenda, Priority #2 focuses on the customer experience and asks the Federal government to refine their current standards to better fit the needs of the American people. The stresses and burdens that come with interacting with the government, such as when the public needs to pay their taxes or file a change of address, need to be eliminated in order to elevate the customer experience. Strengthening...

You don't have to look far to find a headline about a recent breach or compromise within any sector but from a public sector, phishing was behind 70% of government breaches. As threat actors continue to innovate their approach to lure unsuspecting end users with clever, relevant, and timely phishing attacks, and this is showing no signs of stopping. Every corner of the public sector, whether it be education, federal, state, and local agencies...

Generating licenses, permits, and conducting inspections is a critical part of government agencies' functions. Every constituent - from a resident building a new home to a farmer needing to import and transport goods - needs to easily apply for the right permits in order to get business done. Manual intervention and paperwork slow down the process, causing delays and inefficiencies. Tune in to learn how digitizing the steps, agencies can rapid...

This webinar explores the cybersecurity challenges faced by federal, state, and local government and education markets based on findings from our seventh annual Public Sector Cybersecurity Survey. What are these challenges, and how are they changing? Who are the actors threatening the public sector, and what methods are they using? Are countermeasures effective? Is the public sector winning or losing the battle? Which mandates, tools, and best...

The increased risk of cyber-attacks targeting Operational Technology (OT) systems and third-party remote access has skyrocketed in our new hybrid world. Agencies working in converged IT/OT industrial environments must achieve complete visibility, security, and control of operations, and they must understand what third-party vendors (suppliers/contractors) and internal privileged users (operators/admins/remote workers) are doing with their acce...

Today's fast-moving government agencies must think holistically about security processes across every aspect of an IT organization. With remote work, decentralized workplaces and a host of devices, the need to think about security as a shared responsibility is an imperative. A modern approach to DevSecOps can enable innovation while ensuring transparency, improving time to response, and driving down operational costs. Join GovExec and Oracle a...

Today’s workforce expects flexibility and mobile has been the technology that empowers employees to work wherever and whenever they want. Employees are constantly using new devices to access sensitive organization information with the expectation of a painless user experience. IT departments are faced with the challenge of meeting this expectation while also ensuring that only authorized and verified users are accessing this information....

Join us to learn more about: How to assess all physical record collections to determine those which need to be destroyed, digitized or sent to Federal Record Centers How to design, fund, and implement a digitization and cloud-based records management program Strategies to streamline information governance and security through content classification How to leverage the power of the cloud to scale your compliance and content management efforts M...