Register now for a complimentary webinar where Granicus will explore the success story of Roseville, California, and their journey to enhance the citizen experience through effective change management. Specifically, attendees will: Gain insights into the challenges faced by Roseville that led them to move to a new 311/CRM system Hear about the project planning and lessons learned along the way, including how new programs, changes in service ap...

Governments face challenges managing public records requests using only spreadsheets, emails, or other manual methods. These tools aren’t seamless or intuitive, and don’t offer any relief from continuous increases in public records request complexity. Register for a complimentary webinar to proactively take your organization’s public records request management process to the next level, and learn the efficiencies possible wit...

Building a subscriber base is the foundation of a solid government communications program. Government agencies that have established that foundation can build on their communication program to achieve critical program outcomes. Register now to discover the ways government can: Optimize outreach campaigns and ensure maximum engagement, with measurable foundations for diversity, equity, and inclusion Streamline and simplify enrollment processes...

Revenue collected from short-term rentals (STRs) helps local and state governments fund everything from tourism marketing to affordable housing projects and enforcement programs. How? By identifying these rental properties, determining their level of compliance with local or state regulations, and notifying the owners of their tax obligations. While it may seem straightforward, securing buy-in for STR revenue collection projects requires data...

What is going on with short-term rentals? Staying up to date on market trends and best practices for regulation and enforcement can make the difference between a successful short-term rental compliance program and going back to the drawing board. Register now for a local government-focused webinar if you’re looking to stay ahead of this dynamic market and make the right decisions for your community. Specifically, attendees will hear abo...

Is your agency stuck in the weeds with agenda management? With so many competing priorities, clerks’ offices across North America are finding ways to save time on agenda and meeting prep and ease the burden on staff. Join Granicus for a complimentary webinar with former city clerk and govM product manager Megan Asikainen to learn more about time saving strategies for clerks. Specifically, attendees will learn: How agenda management workf...

The New Year is a time to reflect on what you’ve accomplished and plan for what’s to come. Join Granicus for a look at what changed in your Granicus Agenda and Video solutions during 2023 and what’s in store for 2024. Granicus builds their roadmap for these products based on feedback from customers, so come and check out which features and enhancements were developed this year and which are on deck for the next. Specifically,...

A recent Mckinsey and Co report cited that “difficulty finding information and clarity of communications are the primary drivers of customer burden." Another report cites that 83% of federal agencies struggle to keep pace with rising citizen service expectations despite making interactions more convenient. Alleviating anxiety with more communications enables a cost-efficient and quite speed of delivery of better experience throughout the...

As customer experience (CX) improves daily with conveniences like text reminders, order confirmations, and targeted emails, public sector agencies at every level are reassessing their service journeys to be more human-centered. Join Granicus for a complimentary webinar to see how agencies are making the right people aware of programs available, maximizing engagement and enrollment, improving productivity, and demonstrating measurable impacts...

Join Granicus for a complimentary webinar during Emergency Preparedness Month and dive into the world of emergency communications. A year after Hurricane Ian, leading Florida government communicators, representing the City of North Port and Sarasota County, will share their invaluable experiences and insights. Specifically, attendees will: Discover how these communications teams acted swiftly in the face of a natural disaster, ensuring accura...