With a cloud platform, customer-centric model and agile approach, Michigan transformed the way it delivers health and human services to better serve case workers and those seeking assistance. Listen in on this hour-long webcast where Jonathan Breems and Jessica Kahn will explain how a focus on people and the right technology foundation can help governments modernize their health and human services programs.This webinar will showcase:How to inv...

Nearly 80% of government agencies are looking to digitally transform this year.How does your city plan to innovate?Salesforce and Vertiba discussed the findings of The Center for Digital Government Research. Over 150 IT officials, agency heads, and appointed officials across the US were given a survey to identify the key aspects of digital transformation in Government. This webcast covered: What technologies cities think will best improve cit...

You're invited to learn how to create customer applications in the cloud without needing to write any code. With the Salesforce Platform, you can create browser-based and mobile enabled apps with clicks not code. This workshop guides the attendee through building a cloud-based "Travel Approval" application. The agenda includes creating the data model, adding UI and automation logic, developing reports & dashboards, and accessing via mobile...

It's time for government to move at the speed of technology. Sophisticated retailers are advancing at a relentless pace and setting the bar for convenient and seamless digital transactions, which drive citizen expectations for the same frictionless experience with public agencies. In this environment, government needs to be a platform for innovation and action. Join us on November 8 for an engaging, hour-long webcast where our panel of govern...

Join us on November 1st as we share Government Success Stories from New Jersey, Delaware, Michigan, Colorado and Ohio and how they have accelerated integration and legacy modernization with a citizen centric approach - enabling automation, collaboration, mobile and rapid response to change and customization. Agenda for the day: 8:30 - 9:00am Registration and Networking 9:00 - 9:15am Opening Remarks, NJ OIT Goals and ambitionsSalesforce and De...

Agencies require data in the right form, and at the right place and time, to deliver the services that citizens need. Join us and IDC guest speaker, Alan Webber for a discussion around the tools, information, and culture that are critical to enhancing the citizen experience. Alan will walk through top statistics from an in-depth study that highlights the efficacy of CRM and other tools that drive value for agencies that are keen on leveraging...

Agencies require data in the right form — and at the right place and time — to deliver the services that citizens need. Join us and IDC guest speaker Alan Weber for a discussion around the tools, information, and culture that are critical to enhancing the citizen experience. Alan will walk through top statistics from an in-depth study entitled Driving Value Through Digital Services that highlights the efficacy of CRM and other tool...

Salesforce is headed to Boston! We are excited to host a Customer Success User Group in Boston, MA. It will be a great opportunity to connect with other Trailblazers, learn best practices from Salesforce experts, and discover how Salesforce can improve user experience and customer experience. Agenda 12:00pm - 12:15pmRegistration & Networking 12:15pm - 12:30pmSalesforce User Group 101 12:30pm - 1:00pmSalesforce for Public Sector - Overvi...

Four days of inspiration, giving back, and having the time of your life with fellow Trailblazers — that only begins to describe the most innovative software conference in the world. With 2,700+ sessions to help every role in every industry succeed, opportunities to get hands-on with the latest product innovations, and thousands of Trailblazers to learn from, Dreamforce is not to be missed. Register now to lock in your spot and blaze your...

Join us for happy hour with extraordinary panoramic views of the City and Bay before Dreamfest. We invite you to continue networking with your peers while enjoying hors d'oeuvres and an open bar. The Grand Hyatt is conveniently located within walking distance of the Moscone Centers and exhibit hall.Featuring San Francisco's original 80's tribute band, Tainted Love! This event will reach maximum capacity, so save your seat today!