Attendees will learn the methods and technologies to economically control water and revenue losses by managing leakage and pressure to save water and optimizing revenue via revenue protection programs. Be sure to bring a laptop or personal device to the seminar! Attendees who have completed a water audit for their utility using the AWWA Free Water Audit Software are encouraged to bring an electronic copy of the audit. Water Loss Seminar at-a-G...

Although asset management practices can help utilities manage water infrastructure more effectively, there is still an unfortunate perception that they are difficult to implement. This webinar debunks that perception by highlighting asset management best practices that any organization can implement. The webinar features three case studies from utilities considered to be leading-practice utilities in asset management. Each case study will cov...

AWWA's International Symposium on Biological Treatment will explore the latest developments in biological treatment technology, operations, and monitoring strategies. This symposium will dissect the benefits of engineered and passive biological systems from both the research and utility perspectives. Presenters will highlight case studies on how utilities are implementing new and improved biological treatment to solve their drinking water chal...

Covering the latest innovations in treatment and monitoring technology, the International Symposium on Potable Reuse will attract water industry professionals from around the world, creating an environment that will integrate, shape, and advance the global discourse on direct and indirect potable reuse.

The goal for this webinar is to provide thorough and accessible information on (1) the factors leading to lead and copper corrosion, and (2) optimal control strategies based on a clear understanding of those factors. Significant work has been conducted in the last three-plus decades on lead and copper corrosion. Some of the published earlier works were instrumental in elucidating factors leading to pipe corrosion, but not all water practitione...

This two-day seminar presents important information for utility managers interested in recent updates to the 2008 Effective Utility Management (EUM) framework, originally developed by water sector leaders in 2008 featuring both the “Ten Attributes of an Effectively Managed Utility” and “Five Keys to Management Success.” LEARNING OBJECTIVES• How EUM can fit into your utility’s management practices.• How t...

This two-day Customer Service Seminar addresses the challenges facing water utilities in the 21st century. The overall purpose of the seminar is to assist Customer Service Representatives in being responsive to increased customer expectations and expanding global demographics. LEARNING OBJECTIVES• Identify the characteristics of excellent customer service• Describe the main characteristics of effective communication• Describe th...

Federal regulatory actions released over the past year that could impact water and wastewater systems will be summarized, with an emphasis on what systems could be doing now to be better prepared. Expected upcoming regulatory actions will also be presented.

Drinking water quality is a global issue that requires constant research, evaluation, and scrutiny. Water professionals from around the world come to AWWA’s Water Quality Technology Conference & Exposition to benefit from the collective knowledge of industry leaders. Attend this important event to participate in an unparalleled technical program offering attendees opportunities to discover new facets of the water quality field.This y...

Much of our water and wastewater infrastructure needs rehabilitation and replacement. Shifting population patterns and the need for vigilance against man-made and natural threats place increasing demands on water and wastewater utilities. This four-day conference and exposition will address water infrastructure planning and reinvestment strategies, critical infrastructure protection through comprehensive emergency preparedness efforts, and enh...