Business leaders understand that digital transformation is critical to a successful organization. Now, in today’s unpredictable environment, data-driven insight is more urgent than ever. Whether you’re delivering a responsive customer experience, bringing a new product to market, or streamlining operations, you need the tools, process, and culture to enable employees to access and analyze incredible amounts of data-fast. Join Thoug...

The federal government has made modernizing and streamlining customer service a cross-agency priority goal, and during the pandemic, meeting citizens’ needs to deliver critical services is perhaps more important than ever. Congressional mandates, OMB directives and presidential imperatives are compelling federal agencies to move the needle in customer experience, creating CX action plans comparable to the private sector in measurement, g...

Due to COVID-19, individuals are facing unprecedented challenges in accessing affordable, nutritious foods. The economic downturn coupled with unanticipated job loss has forced millions of Americans to turn to food banks and food assistance programs, such as SNAP, for the first time ever. Concurrently, research shows that people with obesity and diet-related diseases like diabetes and cancer who contract COVID-19 have worse outcomes, further h...

The Heurich House Museum and the Bipartisan Policy Center are proud to present “Once Upon an American Dream,” a three-part panel series exploring the stages of the immigrant experience in America: migration, arrival, and integration. Our third and final panel will take place as a virtual happy hour on Wednesday, October 14 from 4 – 5:30 p.m. ET. The final event’s discussion will focus on how immigrants of the past and p...

Designed and built for effective collaboration, efficient information sharing, and enhanced customer experiences, digital displays add a critical visual element to all aspects of government work. During the COVID-19 pandemic, secure communication platforms which allow for social distancing have become critical and digital displays offer an innovative way to interact with citizens and the workforce alike. During this digital webcast, we’l...

Come hear from Former Senior Procurement Executive (NGA) and Senior Contracting Officer (CIA, NRO), Ms. Nicole Pierce, and Space and Launch Capture Team Lead at Boeing, Ms. Shawn McCullough. In the first session of the three-part series, attendees will learn how to improve acquisition outcomes through informed partnership with government clients. In the first module, we will discuss the importance of sound and open communication throughout the...

Sales Training for the Government Market So, you want to sell to the government. Whether you are a sales manager, a business development executive, or the CEO of your own company, you must learn how the sales process work in the government market. You’re responsible to bring in the deal, you’re the chief rainmaker, and you’re responsible to grow the revenue. You know that the government market has billions in opportunities. T...

For the last several years, our annual industry-leading conference and training event, Accelarate, has served as a hub for our customers and partners to connect in meaningful ways with Accela leadership and product experts. At Accelarate 2020, we will be talking about key themes we feel are the foundation of reimagining government success into the future: Transformation – the ability of government to adapt quickly and digitally execute T...

You're invited to join us for an upcoming demo series with Qualtrics, these will be hour long sessions with our demo specialists covering: Day 2: October 8, 2020 1330 - 1430 EST Customer Experience/Surveys - Learn how to maximize and collect actionable feedback on how to improve your customer experience

This October, Government Executive will celebrate Teddy Award winners through a special series of virtual events. Winners will be unveiled each day from October 6-8, 2020. Throughout the week, we'll be unveiling the winners in each category, as well as interviews and presentations from those federal and private sector leaders, including from the Department of Defense, Department of Health and Human Services, and more! Details about announcemen...