COVID-19 has created significant economic challenges for small businesses throughout the country, especially businesses owned by people of color. The continued fight against systemic racial discrimination compounds the urgency of addressing these challenges. In 2018, Living Cities and the Citi Foundation launched the City Accelerator on Local Business and Job Growth to provide an opportunity for five cities to work collaboratively over the cou...

State and local governments are facing billions in budget shortfalls in the new fiscal. Communications and public information teams are not only balancing increasing needs from the public, but also are facing budget cuts, staff furloughs, and more.  And yet in this highly disrupted world, teams are inundated with people in need. Transforming to digital service delivery, ensuring services offered are availabl...

On October 26, please join BPC for the virtual release of a new report, Child Care in 25 States: What We Know and Don’t Know, and interactive map that quantify the supply of, need for, and gaps in child care in 25 states. There is strong bipartisan support for policies that increase access to child care for all working families. However, an important underlying question has yet to be answered: “How much additional child care does t...

Civilian Federal Employees will hear from industry leaders on the state of the federal job market, financial wellness, retirement planning, and the impact of COVID-19 on the federal workforce. Events will include a plenary address from expert federal career coach, Alex Tremble, and a panel discussion with federal experts Mike Causey, Tammy Flanagan, and Ed Zurndorfer. Registration is free, and all Civilian Federal Employees are welcome.

Public sector innovation is needed now more than ever before. Using new approaches – from policy design to service delivery, new technologies and better use of data – to improve the performance and responsiveness of the public sector is critical if we are to bounce back from the recent challenges we have all faced. To recover faster and better, we need to collaborate, share ideas and accelerate innovation in the public sector, ulti...

Before our eyes, technology is shaping a new reality. It’s transforming the daily work of everyone at all levels of government. From directors to council members, city managers to IT. It’s also completely transforming what residents expect in terms of transparency, availability, and simplicity. No matter your role, there’s a lot to understand. Join us on Thursday, Oct. 22nd at 3 p.m. ET / 12 p.m. PT to gain a baseline underst...

Missed appointments, late payments, lapsed benefits — how do you get people to take the action you need with limited resources for following up? The answer: Send automated personalized emails, voice and SMS messages — to millions at a time. The results: Reduce costs, save time, generate revenue and improve stakeholder relationships. Join your government peers on Thursday, October 22, at 1:00 PM ET to explore how your communications...

Thanks to previous ramifications of the COVID-19 pandemic, technological advancements have recently been expedited at unprecedented rates, giving us more instantaneous resources to engage customers. Business Continuity Planning (BCP) quickly emerged as one of the hottest topics in not only the contact center, but the entire customer experience landscape. Throughout the chaotic year of 2020, customer-centric organizations and digital pioneers h...

Public sector innovation is needed now more than ever before. Using new approaches – from policy design to service delivery, new technologies and better use of data – to improve the performance and responsiveness of the public sector is critical if we are to bounce back from the recent challenges we have all faced. To recover faster and better, we need to collaborate, share ideas and accelerate innovation in the public sector, ulti...

In these difficult times, Mutatio wants to show your organization that different options for how Salesforce can be customized to meet your changing needs. Salesforce has thousands of Economic Development customers from which your organization can benefit and learn. You're invite to a webinar where Mutatio and Salesforce will feature how Salesforce's newest products - Maps and Surveys - can make operations easier and more effective. Register fo...