Tech CEOs will face a world in transition in 2024, especially considering the explosion of generative AI (GenAI) technologies, funding challenges, and changing buyer preferences. How can Tech CEOs take advantage of the opportunities generated by these disruptions? What do they need to do to get faster than their competitors and achieve growth? Join this complimentary webinar to learn how to leverage GenAI to develop new products and raise fres...

As customer preferences shift and generative AI (GenAI) capabilities mature, customer service and support leaders face new challenges and opportunities. They must navigate an evolving landscape that includes dynamic self-service options, the impactful use of GenAI, and strategies for holistic customer journeys. The Gartner 2024 Priorities Survey provides critical insights by identifying key challenges and priorities for service and support lea...

Technology, especially generative AI (GenAI), continues to shape the nature of customers and customer experience. IT leaders continue to optimize and invest in their customer relationship management (CRM) strategy, digital experience, and customer experience initiatives. Join our experts in this complimentary Gartner webinar as they explore three predictions that showcase the impacts of machine customers, AI, and composability on the CRM and c...

Gartner expects there to be a slow and steady uptick of demand in the semiconductor market through 2024, then major capacity expansion globally in 2025 to 2027, as advancing technology diversifies and new technologies emerge. Volatility remains in the semiconductor marketplace, and variables such as consumer spending, inflation and corporate cost cutting will drive demand patterns in 2024. Chief supply chain officers (CSCOs) and chief procurem...

The world of security stands at a critical juncture in 2024, with emerging technologies and trends poised to dramatically reshape the landscape. Join this complimentary security webinar as Gartner expert Lawrence Pingree explores the most significant technological shifts and trends set to influence security strategies and market success in 2024. You will walk away from this session with answers to your vital security questions, a copy of the r...

Transformational technologies enable you to do new things or do things in new ways to achieve resilient growth amid ongoing and frequent disruptions. Yet, which technologies should you embrace to successfully transform your business? Join our expert Nick Jones in this complimentary Gartner IT webinar as he spotlights five technologies that will have wide-ranging implications for all organizations, along with additional technologies and trends...

Insurance and banking CIOs are both facing pressures to rethink their digital strategies. Insurers lack maturity in their digital journey, while banking CIOs need to focus on delivering profitable outcomes. Both industries are looking to leverage AI, automation, and customer experience to drive innovation. In order to compete, forward-thinking CIOs will use a diverse approach to compete by combining innovations from multiple fronts: through pa...

As 2024 unfolds, we face another wave of challenges and opportunities for the future of work. Anticipation of the productivity impact of technology is at an all-time high, with pressures to control costs also rising. Four years of intense change left us with an exhausted workforce, and over half of the world’s population will experience a national election in 2024. Despite these challenges chief human resource officers (CHROs) have an ex...

Artificial intelligence (AI) can potentially bring significant value to organizations by enhancing productivity, improving decision-making, and creating new opportunities for growth and innovation. Yet, according to Gartner surveys, obtaining value from AI is challenging. The main barriers to AI implementation are the lack of understanding the benefits and uses of AI techniques and the difficulty in measuring AI’s value. As enterprises s...

Large language models carry the potential to automate many different forms of natural language understanding (NLU) tasks. Organizations are racing ahead to implement large language models (LLMs), including applications like ChatGPT. The diversity of large language models is creating challenges for data and analytics technical professionals to determine the best approach. Join our expert Sumit Agarwal, in this complimentary Gartner IT webinar t...