Creating seamless customer experiences (CX) has become vital for organizations looking to impact agency service adoption. Understanding and taking the steps to reduce barriers that prevent digital service adoption requires government agencies to provide intuitive and thoughtful digital experiences that guide individuals through the enrollment process. Join Granicus for a complimentary webinar where experts will explore common barriers that imp...

With significant increases in both public record request volume and response complexity, spending excess time on requests for audio and video will inevitably shift staff focus from other priorities. From fielding the initial request online to flying through an automated redaction process and providing a secure, defensible response, communities across the country have embraced technology to simply the request management process for public recor...

The digital transformation of the public sector continues to increase, presenting leaders at all government levels the opportunity to redefine how they foster engagement with the public. By aligning digital communications to the customer’s journey, government can better manage expectations, guide progress, increase awareness, drive adoption, and measure outcomes. Watch a complimentary on-demand webinar to discover ways that you and your...

In this on-demand webinar, attendees explored Federal Agencies Digital Guidelines Initiative (FADGI) and discover compliant solutions that future-proof your agency amidst evolving digital mandates.

Attendees joined MFGS, Inc. and Carahsoft on June 11 for an insightful webinar that delved into the evolving landscape of Artificial Intelligence and Machine Learning (AI/ML). For many agencies, AI/ML are still buzzwords and hype. Knowing which are the best of so many AI/ML solutions available for experts to recommend can be a daunting prospect. During this webinar, MFGS, Inc.:Equipped partners with a better understanding of the Micro Focus /...

In today's rapidly evolving digital landscape, securing mobile applications is more critical than ever for enterprises. As cyber threats become increasingly sophisticated, organizations must carefully consider their approach to mobile app security. Should they adopt a comprehensive platform solution or opt for best-of-breed tools tailored to specific needs?Join us for an insightful webinar with GigaOm’s Howard Holton. We will explore th...

Creating A Capture Plan And Ask-Me-Anything, Government Contracting Open Lab REGISTER HEREhttps://www.govassociation.org/event-5428132 Classes are awesome, but Labs are even better. Come join us weekly as we train and prepare you to capture government contracts. These Lab sessions are designed to prepare CCM students with the hands-on support through your government contracting journey. Also, these labs sessions are open to all GCA members, pa...

Discover the latest innovations from government leaders and industry experts. The GE3 seminar for government professionals focused on Experience, Engagement, and Enrollment, the three Es of engaging stakeholders and audiences, building subscribers, driving adoption, and enrolling customers in benefits programs. The summit takes a deep dive into the elements of creating and successfully engaging a community — technologically, analytically...

Thank you for your interest in our Graphika Webinar! Graphika revealed how a Chinese state-linked covert online influence operations have become more aggressive in its efforts to infiltrate and sway U.S. political conversations ahead of the 2024 elections. Attendees of this webinar learned about:The evolution of Chinese influence operations targeting the U.S. to incorporate more advanced deceptive behaviors.Private research demonstrating how t...