This informative one-hour webinar will cover how AI is shaping the evolution of Business Process Management (BPM). When approaching complexity in business operations, it helps to return to first principles. By establishing a firm foundation in the discipline of Business Process Management (BPM), we’ll dive into the initial uses of Generative AI (GenAI) within BPM platforms and explore where this technology is heading. Process mining reve...

In May 2023, NARA released updated regulations on Digitization Standards for Permanent Records. The regulations established standards for digitizing permanent paper records and photographic prints. The regulations are in 36 CFR 1236, Subpart E and went into effect on June 5, 2023. These regulations have a significant impact on government agencies and how they manage their respective records. This virtual workshop will review implementation les...

AI has the potential to drastically improve recruiting and hiring, leading to a more diverse and capable workforce. It can streamline onboarding, ensuring new employees integrate swiftly and effectively into their roles, reducing turnover, and increasing productivity. The use of AI-driven systems for continuous feedback and performance management promises to cultivate a culture of constant improvement where employees are empowered to grow and...

In the rapidly evolving digital age, government agencies face increased scrutiny and heightened responsibilities regarding data preservation and legal holds. This webinar is tailored for professionals in federal, state, local, and public sector agencies who manage or oversee data compliance and legal processes. Join us to gain a comprehensive understanding of your agency’s responsibilities and requirements when issuing a legal hold and p...

Each Fall, DGI produces an annual “Public Sector FOIA Update” virtual workshop. The workshop will highlight the latest issues, trends and technologies regarding Freedom of Information Act laws, policies and practices at the Federal, State and Local governments across the United States. It is designed to cover the various topics impacting FOIA and caters to personnel at all levels of the FOIA workforce, from new hires to experienced...

Improving public sector customer experience requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies. The "Improving Public Sector Customer Experience" virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new, and the associated challenges of imp...

DGI’s 930gov event is the longest-running, multi-sponsored event for government IT professionals in the DC metro area. The one-day conference/exhibition is an opportunity for vendors to interact with the government and systems integrator community in a live setting. Held annually in the August/September timeframe, 930gov allows vendors to network with prospects before the end of the government fiscal year as well as discover potential ne...

In today’s digital age, the volume of Freedom of Information Act (FOIA) requests is surging, placing unprecedented demands on public institutions and government agencies. Effective FOIA response management is essential to ensure transparency, maintain public trust, and comply with legal requirements. Join this information-packed webinar to gain vital insights into navigating the complexities of FOIA requests and enhance your response cap...

Artificial Intelligence helps us understand and synthesize data to generate new ways of looking at existing problems. Agencies across government are incorporating AI to enable self-service, improve agent productivity, deliver seamless experiences, and manage risk in real time. This webinar will feature insights from government AI and technology executives on their vision for AI use in their agency, the successes and challenges of in its implem...

Artificial Intelligence (AI) and Machine Learning (ML) are rapidly changing the way records managers track the data they have, from where it is located to who can access it to what information it contains. These technologies are also changing how agencies meet compliance requirements. In this virtual workshop, we break down these concepts and show the potential benefits to your agency. You will leave with a better understanding of how AI/ML ca...