In this webinar, you will learn how to send, review, and update letters in the Compliance Monitoring module of Host Compliance. Topics will include: Sending a letter to an individual property Sending batch letters Reviewing the Letters Table Reporting letter issues

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

In this session, we go back to basics with processing Public Records requests. If you are new to GovQA or just need a refresher, this course is for you. The following topics will be covered: Setting up your homepage Accessing Requests Navigating the Request Details Collaborating with Staff Uploading Files Responding to the Customer

In recent years government agencies have been asked to accomplish more with fewer resources, so improving processes to save money is top of mind for many government leaders. Manual processes in government are costly and take time away from other important projects. See real examples of how government agencies can cut the costs of manual processes, reduce walk-in correspondence, and decrease the need for phone calls. Topics covered include: Rec...

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

Since February 2020, Medicaid/Children's Health Insurance Program (CHIP) enrollment saw a remarkable 27.9% increase, marking a historic milestone for the U.S. healthcare system. While the end of the COVID-19 public emergency is a relief to many, millions of others may become vulnerable as funding for expanded coverage qualifications is set to end in December 2023. More than ever, a clear strategy for a multi-channeled inclusive outreach will b...

The end of the COVID-19 public emergency means millions may become vulnerable as funding for expanded coverage qualifications is set to end in December 2023. More than ever, a clear strategy for a multi-channeled inclusive outreach will be critical to connect with individuals who may qualify for re-enrollment into Medicaid or for life-saving programs like SNAP. States handling this “Unwinding” have become strained as challenges in...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...