This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

Resident demand for improved government service delivery remains a strong trend. Can your department continue to make strides in digital transformation, including the advancement of your civic engagement goals, and ensuring equitable access to everyone in your community?Join Granicus for a complimentary webinar as our panel of experts explores the ways governments can create a modern, digital experience that will drive authentic connections wi...

Thanks to the Executive Order that took effect earlier this year, customer experience (CX) in government has been the hot topic of 2022. But does your agency have a strategy to advance your civic engagement goals, continue your digital transformation, and ensure equitable access?Join Granicus for a complimentary webinar to explore how civic engagement has evolved in 2022 to meet modern expectations, as well as provide best practices for drivin...

We've all been there: a request for records comes in and relevant staff are notified. Staff members gather the records and turn them over to legal for review and/or redactions. But what if the rules that you thought you knew suddenly changed because of questions from the legal department, the materials requested, or the requestor? How do you effectively communicate with others in your organization when everyone is not in alignment? What's the...

Designed for form authors who would like a refresh on building smarter forms, managers who would like to know more about how their team creates forms, and for those who want to learn how OpenForms can help you build online forms to digitize services for your community.We will also briefly cover how to view responses and introduce features available to admins that add efficiency to the form building process.The session will take you through a s...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

This webinar is designed to go over your questions or issues that you need help with. Will be able to offer some best practices/tips/tricks, so to speak. Can be workflow related, Agenda/Minutes related, settings, etc.Would recommend this webinar be mostly for Clerks and Admin users within the MinuteTraq program.**Note - on these calls, we will not discuss templates or desired design edits. All template edits must go through support. As well, w...

This webinar is dedicated to answering Peak related questions. Recommended topics include Peak Administration and working with Agendas & Minutes. If short on questions we can discuss some best practices/tips/tricks. To prepare, have your questions ready to copy/paste into the webinar chat.NOTE: Questions related to reports, templates, system performance, technical issues, or errors will not be discussed. Please contact the Granicus Support...

This webinar will walk you through using the iLegislate application. iLegislate is an application that is built for your meeting body members to view a published agenda from your current agenda management system. During the webinar, we will cover how to login, review items/attachments, make notes, bookmark items and make annotations to attachments.

Do you have questions that only a skilled Subject Matter Expert on the Content Management System can answer? Sign up for our session on 11/18 AND Submit your questions to the trainer before 11/16 2022.