One thing remains constant about generative AI tools, such as ChatGPT, and emerging solutions from Google, Microsoft and others, is we all have questions about them. For marketing leaders, the questions include how it will change the function, what it means for how their organization operates, and what impact it will have on their interactions with customers. How will they change your enterprise, products, and services? Is now the time to intr...

Today’s rapidly changing business environment provides great opportunities for enterprise architecture (EA) leaders to define a new vision for EA and for their teams. During the pandemic, organizations shifted their strategies from aiming to reach a defined future to becoming more resilient and adaptive. As a result, organizations changed their priorities, their operating models, and how they utilize technology. Enterprise architecture l...

The potential of generative AI tools, such as ChatGPT, to penetrate and completely recalibrate employee experience (EX), customer experience (CX), business and IT operations, and one or more of your core services generates both deep interest and fear. How will AI-based content-generating tools change your mission and products? This complimentary webinar explores multiple use cases that drive adoption in their early adopter customer base to pro...

Rapid change increases pressure on cybersecurity leaders and their teams. Cybersecurity leaders must evolve their practices to develop and optimize a cybersecurity program that enables value creation in a rapidly changing world. But how will cybersecurity leaders define the functional and technological requirements for sustaining and growing value in an increasingly decentralized environment with evolving decision rights? This complimentary se...

Many governments struggle to meet accelerated demands and opportunities due to legacy siloed systems and data stores. To break this mold, leading governments apply a composable architecture. According to Gartner research, by 2025, more than 35% of government legacy applications will be replaced by solutions developed on low-code application platforms and maintained by fusion teams. A modular approach to application architecture lets government...

As the digital world experiences unprecedented levels of disruption, the old patterns for protection cannot keep up with public cloud computing, digital democratization, and radical outsourcing. As key enablers of digital business, security and risk management (SRM) leaders must help the enterprise balance the associated risks and benefits. Gartner identified a number of new success patterns, but it will take several years to fully establish b...

Top trends in data & analytics technology and practices can help anticipate change and transform uncertainty into opportunity. Data & analytics leaders must factor these trends into key investments that drive new growth, efficiency, resilience, and innovation. Artificial Intelligence (AI) is not the only thing driving rapid change in D&A. From the next generation of augmented user experiences and beyond, to composing and operationa...

Will generative AI help or hurt your organization? The hype around 3rd party provisioned, democratized generative AI solutions such as ChatGPT and Bard continues to grow, and organizations wrestle with the implications. How are different organizations adopting generative AI? What are the privacy and data security implications to consider? Do our governance practices need to shift in response? Who should guide our generative AI initiatives? Joi...

Customer service and support executives and their teams currently concentrate their knowledge management (KM) efforts on implementing the most suitable KM technology. Yet, achieving KM program success requires more than just technology; it requires a vision for your organization’s overall service delivery model. With 63% of leaders reporting that driving adoption and utilization of their KM system is a challenge, Gartner argues that lead...

Tech CEOs face an environment of increased uncertainty, resulting in workforce reductions, operational streamlining, and changes in revenue plans and sources. Yet, the demands and expectations for continued growth have never been more pronounced. Without a way forward, leaders are left to hunker down and wait out the economy. Join this complimentary webinar to find out how you can turn uncertainty into action and action into results to lead th...