Disaster can come in many forms, from severe weather to cybercriminals, from a pandemic to a power outage. Agencies need to be prepared to deliver services no matter what. Individually or collectively, resilience is the ability to respond to, recover from and continuously operate during disturbances. Join us online to learn from government and industry experts how to keep your agency moving in the right direction, no matter the circumstance.

Women are transforming the future of NASA and the space program at large - the most recent astronaut class in 2017 was 45% female. So how do these pioneering women thrive in a male dominated field? In this panel discussion, you’ll hear from women who have built careers studying everything from deep space to ocean exploration and beyond. You will also hear how they have served as leaders in science, technology, engineering and math (STEM)...

Two months after the American Rescue Plan passed, state and local governments received their first infusion of funding. Now, how can state and local governments use those funds to get services to their constituents as quickly as possible? Specifically, you’ll learn: How agencies can utilize new technologies to rapidly deploy services from welfare, healthcare and social services agencies. How to prepare your agency for a new case manageme...

If we don’t take time to consider the feelings, opinions, experiences and perspectives of the people around us, then there is no foundation for respectful interactions or conversations. Join us online to learn how to practice empathy at work, including how training and awareness can lead to better communication, increase equity and foster understanding. Specifically, you’ll learn: How active listening, emotional intelligence and co...

One billion – yes, a billion - dollars have been allocated to government agencies to modernize their systems in the latest COVID-19 relief bill. Those funds will go a long way, helping struggling agencies support telework and digital services, improving cybersecurity, and changing the way they deliver services to customers. The legislation will continue to influence IT modernization efforts for the foreseeable future. And it doesn...

Did you know the average number of days to fully recover after a ransomware attack was 287? The Homeland Security Department (DHS) launched a task force to create a better strategy to prevent and combat ransomware attacks. The reasons for this task force are clear. In 2020, there were nearly 2,400 US-based governments, health care facilities and schools that fell victim to ransomware. Join us online to learn from government and industry expert...

State and local government agencies have long provided some virtual training to employees, but more recently, they have begun offering online courses to external constituents who interact with agencies. But engagement can be hard. Communicating with various audiences like your constituents, volunteers, and those needing your services can be fragmented and challenging due to distractions from a rapidly changing world. Add in the changes brought...

The Biden Administration has put forth IT modernization as a central framework of its recently passed COVID-19 relief bill. And that means state and local governments are going to have resources at their disposal to make long-awaited changes. The take-away is clear: Now is the time to truly transform your legacy systems. However, navigating IT infrastructure complexity can make it difficult to effectively build and configure new applications....

For true transformation to occur, equity needs to be a central component of the rollout. The federal government found “the coronavirus (COVID-19) pandemic has revealed deep-seated inequities in health care for communities of color.” And you can exchange “health care” with “education,” “housing,” “business financing” or other benefits and services that have not played out equitably acr...

Governments at all levels were forced to make massive changes in response to the pandemic, and those changes will continue to develop this year. And that effort just got a boost. The Biden Stimulus Bill includes a billion dollars to fund the Technology Modernization Fund. This is the biggest infusion of funding for transformation efforts in more than a decade. But figuring how to innovate in fair and equitable ways to truly transform governmen...