Could technology make a difference in speeding up how we respond to social inequities? The answer is yes. Governments around the nation are faced with issues like homelessness, blight, opioid addiction, access to care, veterans’ services, access to transit, and many more. New technology innovations, like GIS, big data and analytics, can bridge the gap between resources and the less fortunate, shorten the cycle to solve inequities and bet...

The way government communicates with citizens has fundamentally changed. Gone are the days when visiting the actual government office was the only way citizens could interact with and access information about citizen services. Now a huge portion of those services are done online. However, posting information online without a strategy is not useful. When a citizen visits a government website, they are usually looking for something very specific...

Your community counts on you to have a winter maintenance program in place that keeps them moving. This burden is growing as expectations of the public grows. They expect public works and DOT’s to be using more modern methods from informing the public and putting the right resources at the right location. Geographic information systems (GIS) is a common tool in planning and responding to whatever winter may bring. What you may not know i...

NextGen is a movement. It’s about inspiring government innovation. It’s about providing training and leadership opportunities to people new in government. It’s about helping managers bridge the generation gap to help develop and retain new talent. It’s about creating the absolute best next generation of government. The NextGen Training Summit is the embodiment of what NextGen represents: inspiring government innovation...

Technology has changed the way we think about customer experience. As citizens, we want to engage and access services at a time that is convenient and in a manner that fits our individual needs, while ensuring our issues are resolved quickly. Every day, citizens' expectations of their government's digital services are growing, and it’s up to agencies to meet the demand. In order for this digital revolution to succeed, agencies need the r...

30 million – that’s the number of malicious cybersecurity intrusions the Department of Defense thwarted in 2015. That translates to 3 million attacks per month or 100,000 attacks per day. Part of the reason for all of these intrusions is that there are more than one billion connected devices on the Internet today. That means there are more entry points that can be hacked than ever before. What’s more, according to DoD: ...

A new cyber executive order signed by President Donald Trump makes clear that the heads of government agencies will be held accountable for managing security risks across their organizations. However, in order to manage your security risks, you first have to know what your security risks actually are. A few years ago, the government created the Continuous Diagnostic Mitigation (CDM) program to establish a baseline approach for agencies to impr...

It might be hot and humid in D.C., but it’s time to turn up the AC because it’s about to get even hotter. Join us on Thursday, June 22 from 5-8pm at Buffalo Billiards in Washington, D.C. to officially kick off summer in our nation’s capital. You’ll join GovLoop, YGL and the whole NextGen team for light apps and drinks. Register now to join your peers in gov at the NextGen Summer Social! The Next Generation of Government...

State and local government employees are on the ground floor of public service. They‘re the ones who are constantly engaging with the community, whether it’s about the schools their citizens attend, trash collection, or building permits. In short, city and state employees are the ones that make it happen. It’s a lot to juggle. And it’s certainly challenging. So what has state and local governments most worried? Join Gov...

State and local governments have long endured staff shortages and shrinking budgets. That’s forced organizations to re-imagine the way they combine technology and personnel to build the most efficient processes that also meet citizen needs. Now, spurred by White House memorandum OMB 17-22, federal government is mandated to do the same. The April 2017 memo calls on agencies to “create a lean, accountable, more efficient government...