Agencies are increasingly looking to artificial intelligence, machine learning, chatbots, the Internet of Things, blockchain and other emerging technologies to spur innovation and offset revenue loss as a result of the pandemic. These technologies hold the promise to transform decision-making, enhance the constituent experience and improve outcomes, but they will fall short if built from the clouds of the past. In this last and final installme...

The need for state and local governments to invest in cybersecurity has never been greater. Remote and hybrid workforces and digital services delivery have dramatically increased agencies’ attack surfaces – and cybercriminals are exploiting these growing vulnerabilities. With billions of dollars in aid available through the American Rescue Plan Act (ARPA) and Infrastructure Investment and Jobs Act, government leaders need to make p...

Many government CIOs have been perceived and positioned as back-office managers. But many CIOs in recent years have successfully gotten a seat at the decision-making table. In this webinar, we’ll take a look at how they’ve achieved that shift. What struggles have CIOs overcome to make themselves into front-office leaders? How can you best grow your own role from IT enabler to that of an innovator and business ally? How do you ensur...

State and local government agencies struggle to fight today’s advanced cybersecurity threats, constrained by their limited budgets and decentralized technology stacks. The same resource utilization required to marry these disparate sources of data for effective threat detection impedes our human resources to respond. Join Government Technology on January 28 at 11 a.m. Pacific/2 p.m. Eastern to learn how your organization can strengthen c...

State and local government leaders identified five key trends impacting their IT modernization agendas in a recent Center for Digital Government survey: Hybrid work is here to stay. Digital service delivery is driving modernization. Cloud migration continues to accelerate. Software-defined networking is becoming an essential part of government IT infrastructure. IT transformation is requiring new skills and methodologies. Join Government Techn...

Sacramento County’s 311 Connect offering provides a critical service to the area’s approximately 1.5 million residents by allowing them to log service requests for a variety of needs, from animal care issues to waste management concerns. Previously, it was time-consuming and cumbersome for the county to mine and report on the mountains of data collected from the system. On Jan. 26 at 11am PT/2pm ET, Sacramento County is joining Gov...

State and local leaders talk a lot about improving civic engagement. They want to increase constituent engagement by adopting new civic engagement platforms or digital government platforms. But civic engagement, which describes citizens coming together to improve their communities, is fundamentally different from civic experience, which is the interactions citizens have with their government when obtaining services. The fact is, moving governm...

Modernizing old technologies and processes is a priority for state and local governments. But years of under-investment has created significant technical debt in many jurisdictions, presenting government leaders with tough questions around where to start and how to proceed. On Jan. 25, Government Technology will convene a panel of experts to discuss high-impact strategies for updating internal business systems. We’ll explore effective ap...

Even though many agencies are planning a return to office in 2022, it doesn’t mean a return to normal. State and local government leaders know a new work-from-anywhere culture is critical to success for the future, but they have questions about how best to support this shift. On Jan. 24th at 11am PT/2pm ET, speakers from the L.A. County Public Defender’s Office and Box will be joining Government Technology to answer questions like:...

Today’s K-12 students have greater access to technology than ever before, as schools across the country accelerated or launched 1:1 programs to support anytime, anywhere learning through the pandemic. While this infusion of technology has presented challenges such as managing logistics and funding, it also presents new opportunities for personalizing learning experiences and engaging students in different instructional models. Join us Ja...