This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

This webinar is designed to go over your questions or issues that you need help with in PEAK.Will be able to offer some best practices/tips/tricks, so to speak. Can be workflow related, Agenda/Minutes related, settings, etc.Would recommend this webinar be mostly for Clerks and Admin users within the PEAK Agenda and Minutes program.**Note - on these calls, we will not discuss templates or desired design edits. All template edits must go through...

This training will cover the following: Sept. 22, 2022 - Account Admin expansionSept. 29, 2022 - SMS Best PracticesOct. 6, 2022 - Advanced Bulletin template and landing page expansionOct. 13, 2022 - Custom SignupsOct. 20, 2022 - ReportingOct. 27, 2022 - Criteria, Questions, PersonalizationNov. 3, 2022 - Advanced Bulletin templateOur training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you...

As governments are redefining the end-to-end resident experience, communications leaders are tasked with transforming public interactions into meaningful engagement. But for many governments, the cost - in both time and money - to achieve effective metrics is too burdensome to maintain.Join Granicus for a complimentary webinar as they provide insights on how to find the critical data your agency needs to best evaluate your communications journ...

Designed for all OpenCities site administrators and site managers managing the main site and subsites. In this session, we go over key site administration tasks and best-practice for using them on your site to help you get the most out of your role as site administrators and site managers. After the session, we will provide you a recording of the session within 24 hours to download and save for future reference. We look forward to seeing you!

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

Finding enough time in your workday can be a serious problem. As government employees, we never have enough time to get everything done. We call this the "innovators paradox." You must make time to create time in your day. Join Granicus for a complimentary webinar to hear government efficiency and innovation expert, Brian Elms, explain how to use a few tools, hacks, and techniques to help you find -- and remedy -- inefficiencies in your own wo...

This training will cover the following: Sept. 22, 2022 - Account Admin expansionSept. 29, 2022 - SMS Best PracticesOct. 6, 2022 - Advanced Bulletin template and landing page expansionOct. 13, 2022 - Custom SignupsOct. 20, 2022 - ReportingOct. 27, 2022 - Criteria, Questions, PersonalizationNov. 3, 2022 - Advanced Bulletin templateOur training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you...

The art of communication is key to public records request management. According to a recent study, approximately one in three people say the most important aspect of customer service is speaking with a knowledgeable and friendly agency representative. Clerks and records managers are often the first, and sometimes only, personnel within an agency that community members interact with. Ensuring that this is a positive experience is important to b...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...