Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

Social media is a powerful tool in a local leader's arsenal--it's an easy way to reach people quickly and has a massive number of users. Social media posts can get information to residents quickly when necessary. However, it's not a place for effective community engagement. While social media is widely used, misinformation runs rampant on these platforms, and they can be a toxic place. Social listening--spending time and resources trying to de...

Every so often it's important to look in the mirror. This is particularly true of the workflow that your organization uses to intake, vet, gather, review, respond, and report on public records requests.Join Granicus for a 15-minute webinar as veteran records manager, Cindi Mansell, shares questions to evaluate the efficiency of your process, including:Is intake still fully paper, or are you using dynamic forms that reduce back-and-forth?Are yo...

You’ve invested your resources in a new website to meet your residents’ needs with engaging digital experiences and interactions. But how can your community engage if they don’t know your website exists? Learn more about getting the word out about your amazing resources and services! Join us for a session exploring creative engagement strategies and tools intended to help maximize your new website and build community engagement.

You’ve invested your resources in a new website to meet your residents’ needs with engaging digital experiences and interactions. But how can your community engage if they don’t know your website exists? Learn more about getting the word out about your amazing resources and services! Join us for a session exploring creative engagement strategies and tools intended to help maximize your new website and build community engagement.

Join govMeetings Product Manager Jon Johansen to learn about the new Simulcast feature for govMeetings Live Cast. Simulcast allows jurisdictions to reach more community members and stakeholders where they are by streaming to multiple platforms like YouTube and Facebook at the same time as your website. Simulcast is a powerful way to grow exposure to your meetings and agendas, increase reach in the community, and boost inclusivity. The best par...

Questions about short-term rental regulations, safety, or enforcement? From drafting an ordinance to adopting an enforcement strategy, local governments face many difficult decisions when it comes to short-term rentals. Join us for an interactive discussion with a cross-disciplinary panel of experts to get the answers! Jeffrey Goodman, Urban Planner and Consultant; Pete Roque, Director of Code Enforcement at 4LEAF; and Justin Ford, Director of...

At the start of the civic engagement journey, your residents were excited and ready to overcome any obstacles that stood in the way of making your community better. But as time went on and project timelines lengthened, interest in championing various causes waned. As a result, many previously activated residents may have stopped visiting the site or regularly engaging with projects. With tools that provide effective audience segmentation commu...

On Tuesday, June 14 at 11:00 a.m. EST / 8:00 a.m. PST, Cindi Mansell is hosting a 15 Minute webinar to share 10 specific things you can do to improve your public records request intake form. Tips will include… Adding a checkbox for media to self-identify Building functionality to identify duplicate requests Methods to deflect requests prior to requesters hitting submit Removing superfluous information. Join us, then schedule a meeting w...

To celebrate the close of our 2022 awards season, we’d like to invite you to a digital banquet honoring all the public servants who work tirelessly behind the scenes to increase awareness of programs, improve outdated processes, and inspire civic action. All public servants — and those who support them — are invited to attend. This (digital) banquet will recognize all the 2022 Digital Government Awards nominees and announce t...