Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

The requirements for digital government have been growing for years, hastened even more by the pandemic. With seamless, end-to-end service becoming the benchmark for customer experience, many agencies and governments are having to pursue new practices and solutions across multiple areas. Join Granicus for a three-part series to learn best practices for implementing and maintaining equitable service and communication through Granicus' wide suit...

You’ve built out your online engagement platform, added in projects with supplemental information, and implemented multiple feedback tools — now what? At the end of the day, your community needs to know where to find your organization online to provide their feedback. Whether it’s leveraging social media or advertising your platform at in-person meetings, you’ll need to do everything you can to get your online presence...

Federal agencies have struggled in recent years to maintain and update their technology as the demand for online services surged during the Coronavirus Pandemic. While the urgency associated with Coronavirus has waned, increased constituent access to government-run portals and systems is the new normal. The main hurdle experienced by federal government organizations is that funding is generally appropriated by Congress for very specific purpos...

Join Granicus online on Thursday, July 7th, and Tuesday, July 26th for their upcoming webinars to hear from veteran records manager, Cindi Mansell, as she discusses topics around the Freedom of Information Act (FOIA). Walk away from these webinars with tips you can take back to your organization based on Cindi's many years of experience. How to Build the Business Case for FOIA Software Realizing it’s time to modernize through software co...

Software isn’t the solution – it is a means to an end that involves a variety of ingredients to be successful. Those organizations that fail to see a return on their software investment are the same ones that think it will solve all their woes without doing the change management work necessary to modernize a public records response process. In this brief, 15-minute webinar, Cindi Mansell, veteran records manager, will review the in...

As you work to improve the public meeting process in your community, accessibility is an area of focus that should remain top of mind. Residents living with disabilities in your community deserve your distinct consideration when accessing and participating in public meetings. This challenge has become more complex in recent years, with more meetings moving to a virtual or hybrid in-person/virtual model. It can be daunting to understand governm...

The Department of the Interior (DOI) works tirelessly to protect the Nation's natural resources and cultural heritage, and to provide scientific and accessible resources to all communities, cultures, and populations throughout America. Equitability and security within those communications are vital to increased success. Many federal government agencies, particularly High Impact Service Providers (HISP), are taking the time to examine their com...

In this 15-minute webinar, Cindi Mansell will conduct a brief crash course in: Initiating a regular retention review process Use of inventory & classification worksheets Disposal or relocation while remaining in compliance We’re sure you’ll walk away with tips you can take back to your own organization based on Cindi’s many years of experience.

Join Granicus online on Thursday, July 7th, and Tuesday, July 26th for their upcoming webinars to hear from veteran records manager, Cindi Mansell, as she discusses topics around the Freedom of Information Act (FOIA). Walk away from these webinars with tips you can take back to your organization based on Cindi's many years of experience. The introduction of body-worn cameras in recent years has resulted in a huge increase in video and audio re...