Your company is receiving massive amounts of customer experience data every day.If you’re not sure what to do with this data to improve your customer’s journey with your products, you’re not alone.Join us for a conversation about evolving customer experience data into actionable insights to increase customer satisfaction.This session will be interactive, so bring your questions for our live Q&A. See you there!

Government Cloud Plus is a dedicated instance of the Salesforce Customer 360, on AWS GovCloud (US) infrastructure. It is designed to unlock innovation and adhere to most stringent unclassified data security demands such as FedRAMP High, FedRAMP Moderate, IRS 1075, DoD IL4 and others.Join us as we discuss security and compliance updates and answer your questions on Government Cloud Plus.

Assist with new Salesforce Knowledge Implementations or customers who are looking to import new content into Salesforce Knowledge. Customers can expect to: - Understand options for importing external content into Salesforce Knowledge in Lightning. - Learn best practices for planning the import. - Learn about the fundamental tools for importing within Setup, Data Loader, or Heroku. Premier and Signature Success Plan customers, request an indiv...

Contactless service delivery and data on demand is now expected of nearly every government agency. Is your Environmental Health technology platform up to the task? Join us to learn how municipal and county governments can quickly deploy constituent-centric experiences, speed up service delivery, and scale fast to meet Environmental Health (Permitting, Inspections, and Code Enforcement) mission demands with purpose-built applications for the Pu...

Join us to learn how municipal and county governments can quickly deploy constituent-centric experiences, speed up service delivery, and scale fast to meet Environmental Health (Permitting, Inspections, and Code Enforcement) mission demands with purpose-built applications for the Public Sector.

Join us to learn how you can accelerate time to value and maximize your ROI -- and protect sensitive SaaS data with a comprehensive backup and recovery solution. Copado's continuous integration and continuous delivery (CI/CD) platform allow teams to quickly verify, test, deploy and release code changes across all Salesforce clouds and environments. OwnBackup's SaaS data protection platform proactively prevents Salesforce admins from losing acc...

Assist with new Salesforce Knowledge Implementations or customers who are looking to import new content into Salesforce Knowledge. Customers can expect to: Understand options for importing external content into Salesforce Knowledge in Lightning. Learn best practices for planning the import. Learn about the fundamental tools for importing within Setup, Data Loader, or Heroku. Premier and Signature Success Plan customers, request an individual...

The COVID-19 pandemic has necessitated digital transformation for local governments across the country. Agencies must adopt technologies to improve the lives of their citizens.Join our Innovation Hour to hear insights from Joseph Baros, Chief Information Officer, State of New Mexico, on his agency's innovations using the Salesforce platform and their ability to quickly pivot to address new challenges and increased needs of the community.

Overview Join us for Camp Success Security where we'll guide you through the fundamentals of Org Security, take you through a Security Deep Dive and ensure your account is secure with MFA. We'll wrap up the event with an “Ask an Experts” session to answer all of your top-of-mind questions on how to boost your existing Security. Agenda The session agenda includes: 1. Org Security Fundamentals 2. Security Deep Dive 3. Securing Sales...

The very first FHLBanks and Salesforce User-Group where all the FHLBanks can connect, share strategies and best practices as it relates to technology, digital transformation, and modernization.