With virtual and hybrid working here to stay, agencies are re-imagining service delivery models to meet what is now a long-term need. The workflows and systems that support IT services must be user-friendly while conforming to critical security requirements. ServiceNow has created a tight integration with Microsoft to meet employees where they are in the new digital workplace. Join ServiceNow and Microsoft to get a look at what the future of I...

Are you ready for the next phase of IoT? A recent Field Service News study found that 76% of field service companies now have some type of IoT connectivity within their install base. However, many of the benefits of IoT-connected field service remain untapped. Register now for this webinar and learn how to: Increase operational and resource efficiencies Drive revenue by adopting an outcome-based business model Maximize asset uptime, customer,...

Register today for TechNow Tuesday: Building Custom Experiences with UI Builder. You won’t want to miss this episode as the TechNow team shows you how to build modern, custom app experiences that won’t leave users feeling frustrated. During this informative session, you’ll learn how to use ServiceNow’s UI Builder to create great experiences for your custom apps. Brad Tilton, sr. developer advocate with ServiceNow show y...

Today's organizations move fast and so do their customers. Disparate applications and disconnected processes can have an adverse effect on the health of any business. It is extremely critical that leaders have a single system of action to prioritize tasks and ensure the entire organization is working toward the same common goal.

Today's organizations move fast and so do their customers. Disparate applications and disconnected processes can have an adverse effect on the health of any business. It is extremely critical that leaders have a single system of action to prioritize tasks and ensure the entire organization is working toward the same common goal.

This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.

This demo is an introduction to the concept of Service Management. It will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high-level demo will introduce you to how these concepts work on their own and how they come together for a full-service management experience.

For Federal agencies, modern contact centers are essential to delivering better, faster government services. These digital channels are the first touchpoint for collaboration with one another, with citizens and service members, and with industry partners – and ensuring a positive customer experience is essential to success. So, how can teams modernize their digital services to drive efficiency and step up service delivery? Join MeriTalk...

With virtual and hybrid working here to stay, agencies are re-imagining service delivery models to meet what is now a long-term need. The workflows and systems that support IT services must be user-friendly while conforming to critical security requirements. ServiceNow has created a tight integration with Microsoft to meet employees where they are in the new digital workplace. Join ServiceNow and Microsoft to get a look at what the future of I...

More than ever, employees are leaving their jobs in record numbers, which has reignited the struggle for talent. Join two ServiceNow transformation officers, as they discuss how to start thinking differently (and digitally) about hybrid work. At this webinar, they’ll share their thoughts on how to modernize work, to help you be more competitive in the marketplace. Sign up for this webinar to learn how to: Redesign the work experience to...